CRM Lead - Premium Wellness Brand (Growth & Loyalty) in Brighton

CRM Lead - Premium Wellness Brand (Growth & Loyalty) in Brighton

Brighton Full-Time On-site
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Up World in East Sussex near Brighton is seeking a CRM Director to own the CRM strategy for a subscription-driven wellbeing brand. You’ll manage a database of roughly 700k customers and shape journeys for prospects, customers, and subscribers, focusing on LTV, upsell and retention.

You will lead a five-person team across UK, US and Europe, design future structure, mentor staff, and work with the customer experience lead to align tech stack and operations.

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CRM Lead - Premium Wellness Brand (Growth & Loyalty) in Brighton employer: Up World

Christopher Ward is an exceptional employer that fosters a vibrant and collaborative work culture in the heart of Maidenhead. With a strong focus on employee growth, we offer numerous opportunities for professional development while working on exciting projects that shape the luxury watch market. Our commitment to innovation and teamwork ensures that every team member plays a vital role in our success, making it a truly rewarding place to build your career.

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Contact Details:

Up World Recruitment Team