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- Tasks: Lead the development of a new Family Support programme and manage a team of Family Support Workers.
- Company: UP-Unlocking Potential delivers therapeutic programmes for children with social, emotional, and mental health needs.
- Benefits: Enjoy hybrid working, competitive salary, and the chance to make a real impact in the community.
- Why this job: Shape a new service and empower families while fostering collaboration and resilience.
- Qualifications: Ideal for qualified Social Workers or experienced professionals in family support services.
- Other info: Diverse and inclusive team; commitment to safeguarding children is essential.
The predicted salary is between 34000 - 42000 £ per year.
Join to apply for the Family Support Service Manager role at UP-Unlocking Potential 1 week ago Be among the first 25 applicants Join to apply for the Family Support Service Manager role at UP-Unlocking Potential About UP Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive. About UP Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive. Mission We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential Values Trust We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based. Collaborative Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people. Empowering We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community. Nurturing We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential. Impact We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers. Overview We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this. We are seeking an experienced and passionate Family Support Manager to play a pivotal role in establishing our new Family Support programme. Your initial focus will be leading on the development of the service, implementing policies and procedures, building referral pathways, and recruiting a team of skilled Family Support Workers. Once the service is established, you will manage a high-quality programme providing support and guidance to families facing complex challenges. Your role will involve overseeing a team of Family Support Workers, case management, fostering effective collaboration with internal and external multidisciplinary teams, and leading the service under a shared vision to ensure the well-being of children and their families. Using a restorative approach, you will develop strong relationships to support families and empower them to take an active role in their own support plans and interventions, helping them build resilience and make informed decisions. A commitment to safeguarding excellence will be at the heart of everything you do. This role would be an exciting opportunity for a qualified Social Worker or an experienced professional with a background in setting up and developing family support services. It offers a genuine opportunity to shape a new service and build an impactful team to make a real difference in the lives of children, young people, and their families. Position: Hours: Full time: 5 days, 37.5 hours per week. On call rota to be agreed. Contract: Fixed Term. Contract initially until August 2026. Potential to extend on a rolling annual basis for a further 2 years Location: Hybrid: UP\’s London Bridge Head Office (for meetings, team days and training etc), travel across London as required, remote working Salary range: Circa. £40,000 – £50,000 Manager: CEO & Clinical Director Requirements: Please see the Candidate Pack for further information regarding the responsibilities of this role and the Person Specification. Other information: Closing date: 12pm Tuesday 20th May Please make your application by submitting your CV along with a cover letter which clearly demonstrates how you meet the person specification criteria (we will be shortlisting candidates closely against the person specification) UP are committed to the safeguarding of children and all roles are subject to safer recruitment practices, including an enhanced Disclosure and Barring Service (DBS) check Our team is diverse and everyone is welcome. Our children and families and staff come from a wide range of backgrounds and we value the unique contribution that each individual can bring to UP. We strongly believe that a diverse and inclusive team is vital to our work, and we welcome applications from all sectors of the community Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Individual and Family Services Referrals increase your chances of interviewing at UP-Unlocking Potential by 2x Get notified about new Support Manager jobs in London, England, United Kingdom . 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Family Support Service Manager employer: UP-Unlocking Potential
Contact Detail:
UP-Unlocking Potential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Service Manager
✨Tip Number 1
Familiarise yourself with UP-Unlocking Potential's mission and values. Understanding their commitment to collaboration, empowerment, and nurturing will help you align your approach during interviews and discussions, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with professionals in the family support sector. Attend relevant workshops or seminars where you can meet individuals who work in similar roles. This can provide insights into the challenges and expectations of the position, as well as potential referrals.
✨Tip Number 3
Prepare to discuss your experience with developing and implementing family support services. Be ready to share specific examples of how you've successfully led teams or programmes in the past, as this will demonstrate your capability to establish UP's new Family Support programme.
✨Tip Number 4
Research current trends and best practices in social work and family support services. Being knowledgeable about innovative approaches will not only impress during interviews but also show your commitment to continuous improvement and effective service delivery.
We think you need these skills to ace Family Support Service Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Family Support Service Manager position. Tailor your application to highlight your relevant experience in developing family support services and managing teams.
Craft a Compelling Cover Letter: Your cover letter should clearly demonstrate how your skills and experiences align with UP's mission and values. Use specific examples from your past work to illustrate your ability to lead and empower families facing complex challenges.
Highlight Relevant Experience: In your CV, focus on your experience related to social work, family support, and team management. Emphasise any previous roles where you implemented policies, built referral pathways, or worked collaboratively with multidisciplinary teams.
Show Commitment to Safeguarding: Given the importance of safeguarding in this role, ensure that your application reflects your commitment to child safety and welfare. Mention any relevant training or experience you have in safeguarding practices.
How to prepare for a job interview at UP-Unlocking Potential
✨Understand the Mission and Values
Before your interview, make sure you thoroughly understand UP-Unlocking Potential's mission and values. Be prepared to discuss how your personal values align with theirs, especially around trust, collaboration, empowerment, and nurturing.
✨Showcase Relevant Experience
Highlight your experience in family support services or social work. Be ready to provide specific examples of how you've successfully managed teams, developed programmes, or worked collaboratively with families and communities.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex family situations. Think of examples where you've used a restorative approach to support families and empower them in their decision-making.
✨Demonstrate Commitment to Safeguarding
Given the importance of safeguarding in this role, be prepared to discuss your understanding of safeguarding practices. Share any relevant experiences that demonstrate your commitment to ensuring the safety and well-being of children and families.
