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- Tasks: Lead a passionate team and ensure top-notch customer service in our fitness store.
- Company: Join Up and Running, a community-focused brand for fitness enthusiasts.
- Benefits: Enjoy generous discounts, 28 days holiday, and a supportive work environment.
- Why this job: Make a real impact in the fitness community while developing your leadership skills.
- Qualifications: Customer service experience and a passion for running are essential.
- Other info: Be part of a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Are you a passionate runner and fitness enthusiast with excellent customer service skills? We are seeking a highly motivated Store Manager to lead our team and promote the highest standards of customer service and product knowledge in our local running and fitness community.
As Store Manager, you will be responsible for the daily operations of our store, ensuring a welcoming environment for customers, visitors, and team members. You will use your expertise to advise and recommend footwear to customers, training team members in the use of gait analysis and ensuring quality of analysis delivered. You will also oversee the store's stock holding, staffing, and promotions calendar, reporting accurately on finance and stock levels.
But it is not just about the day-to-day - you will also work towards the long-term success of our store, liaising with Head Office on matters of stock, promoting the store through in-store and outreach promotions, and identifying new opportunities.
As a leader, you will be responsible for recruiting and training team members, ensuring that all staff follow Health and Safety policies and procedures, and conducting performance appraisals and probationary reviews.
In return for your hard work, we offer a generous staff discount, birthday day off, 28 days holiday (pro-rata), Employee Assistance Programme, and more. Join a team of like-minded individuals who are dedicated to helping customers achieve their goals. Apply today and take the first step towards an exciting career with Up and Running.
Retail Store Manager (Reading) employer: Up & Running
Contact Detail:
Up & Running Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager (Reading)
✨Tip Number 1
Get to know the company inside out! Research their values, products, and community involvement. This way, when you walk in for that interview, you can show them you're not just another candidate – you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Store Manager role. Highlight your customer service skills and any experience you have with training or leading teams. We all love a good story, so share your successes!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local running events. This can give you insider info about the company culture and might even lead to a referral. Plus, it shows you're proactive and passionate about the fitness community.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Retail Store Manager (Reading)
Some tips for your application 🫡
Show Your Passion: Let us know about your love for running and fitness! Share any personal experiences or achievements that highlight your enthusiasm. This will help us see how you fit into our community.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to see how your background aligns with what we're looking for in a Store Manager.
Highlight Customer Service Skills: Since excellent customer service is key for this role, give examples of how you've gone above and beyond for customers in the past. This will show us that you understand the importance of creating a welcoming environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Up & Running
✨Know Your Running Stuff
Brush up on your knowledge of running shoes, gait analysis, and fitness trends. Being able to speak confidently about these topics will show your passion and expertise, which is crucial for a Store Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your experience in training staff and managing operations, as this will demonstrate your capability to oversee daily store activities and foster a positive environment.
✨Understand Customer Service Excellence
Think of specific instances where you provided outstanding customer service. Be ready to discuss how you would create a welcoming atmosphere and ensure customers leave satisfied, as this aligns with the company's values.
✨Be Ready to Discuss Promotions and Stock Management
Familiarise yourself with retail strategies for stock management and promotions. Prepare to share your ideas on how to effectively manage stock levels and promote the store, showing that you're proactive about the long-term success of the business.