Assistant Store Manager: Lead in Running & Customer Service in Hampshire

Assistant Store Manager: Lead in Running & Customer Service in Hampshire

Hampshire Full-Time 24000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead daily store operations and provide top-notch customer service to fitness enthusiasts.
  • Company: Join a vibrant team at Up and Running, dedicated to the running community.
  • Benefits: Enjoy generous staff discounts, 28 days holiday, and a birthday day off.
  • Other info: Great opportunities for career growth and personal development await you!
  • Why this job: Combine your passion for running with leadership and customer service in a fun environment.
  • Qualifications: Must be a fitness enthusiast with strong customer service and leadership skills.

The predicted salary is between 24000 - 30000 £ per year.

Are you a passionate runner and fitness enthusiast with excellent customer service skills? We're seeking a highly motivated Assistant Store Manager to help the Store Manager lead our team and promote the highest standards of customer service and product knowledge in our local running and fitness community.

As Assistant Store Manager, you'll be responsible for assisting the daily operations of our store, ensuring a welcoming environment for customers, visitors, and team members. You'll use your expertise to advise and recommend footwear to customers, train team members in the use of gait analysis, and ensure quality of analysis delivered. You'll also oversee the store's stock holding, staffing, and promotions calendar, reporting accurately on finance and stock levels.

But it's not just about the day-to-day - you'll also work towards the long-term success of our store, liaising with Head Office on matters of stock, promoting the store through in-store and outreach promotions, and identifying new opportunities.

As a leader, you'll be responsible for recruiting and training team members, ensuring that all staff follow Health and Safety policies and procedures, and conducting performance appraisals and probationary reviews.

In return for your hard work, we offer a generous staff discount, birthday day off, 28 days holiday (pro-rata), Employee Assistance Programme, and more. Join a team of like-minded individuals who are dedicated to helping customers achieve their goals. Apply today and take the first step towards an exciting career with Up and Running.

Assistant Store Manager: Lead in Running & Customer Service in Hampshire employer: Up & Running

At Up and Running, we pride ourselves on being an excellent employer that fosters a vibrant work culture centred around passion for running and fitness. Our team enjoys a range of benefits including generous staff discounts, a birthday day off, and 28 days of holiday, all while working in a supportive environment that encourages personal and professional growth. Join us in our mission to inspire the local running community and develop your career in a role that truly makes a difference.

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Contact Details:

Up & Running Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Store Manager: Lead in Running & Customer Service in Hampshire

Show Your Expertise in the Gym

Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!

Engage on Social Media

Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like Up & Running.

Connect with Local Gyms and Fitness Studios

Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If Up & Running is in your area, dropping by could be a golden opportunity!

Make Your Application Stand Out

When applying to places like Up & Running, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!

We think you need these skills to ace Assistant Store Manager: Lead in Running & Customer Service in Hampshire

Communication Skills
Problem-Solving Skills
Attention to Detail
Customer Service
Adaptability
Time Management
Team Leadership

Some tips for your application 🫡

Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.

How to prepare for a job interview at Up & Running

Showcase Your Knowledge of Fitness Trends

Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at Up & Running.

Demonstrate Your Client Management Skills

Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at Up & Running.

Prepare for Practical Scenarios

Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.

Get to Know Up & Running's Clientele

Since it's a full-time gig, understanding the specific clientele Up & Running caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.