At a Glance
- Tasks: Help customers find the perfect running gear and provide top-notch service.
- Company: Join Up and Running, a vibrant team passionate about fitness.
- Benefits: Enjoy a generous staff discount, birthday off, and 28 days holiday.
- Other info: Great opportunity to develop skills in a supportive environment.
- Why this job: Be part of a community that supports fitness goals and personal growth.
- Qualifications: Passion for running and fitness; customer service experience is a plus.
The predicted salary is between 12.71 - 12.71 £ per hour.
Join the Up and Running team as a Retail Assistant and help the local running and fitness community find the perfect gear to achieve their goals. As a Retail Assistant, you'll be the first point of contact for customers, providing excellent customer service and using your product knowledge to help them make informed decisions.
You'll also be responsible for maintaining the store's processes and procedures to ensure customer satisfaction. In this role, you'll have the opportunity to assist with the store's marketing efforts and help create a welcoming environment for customers and visitors alike. You'll also have the chance to develop your skills and knowledge of technical developments in clothing, footwear, equipment, and training.
The ideal candidate is someone who is passionate about running and fitness, with excellent communication skills and a customer-focused mindset. Retail or customer service experience is desirable, but not required.
In return for your hard work, we offer a generous staff discount, birthday day off, 28 days holiday (pro-rata), Employee Assistance Programme, and more. Join a team of like-minded individuals who are dedicated to helping customers achieve their goals. Apply today and take the first step towards an exciting career with Up and Running.
Full Time Retail Assistant (Leeds City Centre) employer: Up & Running
At Up and Running, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work culture in the heart of Leeds City Centre. Our team is passionate about running and fitness, providing ample opportunities for personal and professional growth, alongside generous benefits such as a staff discount, birthday day off, and 28 days holiday. Join us to be part of a community that values your contributions and helps you thrive in a rewarding retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Retail Assistant (Leeds City Centre)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Up & Running, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Up & Running!
We think you need these skills to ace Full Time Retail Assistant (Leeds City Centre)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Up & Running, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Up & Running and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Up & Running that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Up & Running
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
