At a Glance
- Tasks: Lead a passionate team and ensure top-notch customer service in our fitness store.
- Company: Join Up and Running, a vibrant community focused on fitness and customer satisfaction.
- Benefits: Enjoy generous discounts, 28 days holiday, and a supportive work environment.
- Other info: Great opportunities for career growth and personal development await you.
- Why this job: Combine your love for fitness with leadership and make a real impact in the community.
- Qualifications: Customer service skills and a passion for running are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you a passionate runner and fitness enthusiast with excellent customer service skills? We're seeking a highly motivated Assistant Store Manager to help the Store Manager lead our team and promote the highest standards of customer service and product knowledge in our local running and fitness community.
As Assistant Store Manager, you'll be responsible for assisting the daily operations of our store, ensuring a welcoming environment for customers, visitors, and team members. You'll use your expertise to advise and recommend footwear to customers, training team members in the use of gait analysis and ensuring quality of analysis delivered. You'll also oversee the store's stock holding, staffing, and promotions calendar, reporting accurately on finance and stock levels.
But it's not just about the day-to-day - you'll also work towards the long-term success of our store, liaising with Head Office on matters of stock, promoting the store through in-store and outreach promotions, and identifying new opportunities.
As a leader, you'll be responsible for recruiting and training team members, ensuring that all staff follow Health and Safety policies and procedures, and conducting performance appraisals and probationary reviews.
In return for your hard work, we offer a generous staff discount, birthday day off, 28 days holiday (pro-rata), Employee Assistance Programme, and more. Join a team of like-minded individuals who are dedicated to helping customers achieve their goals. Apply today and take the first step towards an exciting career with Up and Running.
Assistant Store Manager (Milton Keynes) employer: Up & Running
At Up and Running, we pride ourselves on being an excellent employer that values passion for fitness and exceptional customer service. Our supportive work culture fosters personal and professional growth, offering opportunities for training and development while ensuring a welcoming environment for both customers and team members. Located in Milton Keynes, we provide unique benefits such as a generous staff discount, a birthday day off, and a comprehensive Employee Assistance Programme, making it a rewarding place to build your career in the running and fitness community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (Milton Keynes)
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for fitness and customer service during the actual interview.
✨Tip Number 3
Show off your skills! Bring along any relevant certifications or training you've completed related to running or customer service. This not only highlights your expertise but also demonstrates your commitment to the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows that you’re enthusiastic about the position and appreciate the opportunity to chat with them.
We think you need these skills to ace Assistant Store Manager (Milton Keynes)
Some tips for your application 🫡
Show Your Passion:Let us know why you're a fitness enthusiast! Share your running experiences and how they relate to customer service. We love seeing genuine passion in applications.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail or customer service. We want to see how your skills align with the Assistant Store Manager role.
Be Specific in Your Cover Letter:Use your cover letter to detail how you can contribute to our store's success. Mention any experience with training others or managing stock, as these are key parts of the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Up & Running
✨Know Your Stuff
Make sure you brush up on your knowledge of running and fitness products. Be ready to discuss the latest trends in footwear and how gait analysis works. This will show your passion and expertise, which is exactly what they’re looking for!
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or helped a team member. This role is all about creating a welcoming environment, so let your personality shine through!
✨Demonstrate Leadership Qualities
Since you'll be assisting the Store Manager, it's important to highlight your leadership experience. Share instances where you've trained or mentored others, and how you’ve handled challenges within a team. They want to see that you can inspire and motivate your colleagues.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's community involvement or how they measure success in customer service. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
