At a Glance
- Tasks: Lead daily store operations and provide top-notch customer service in a fitness-focused environment.
- Company: Join Up and Running, a community-driven brand passionate about fitness and running.
- Benefits: Enjoy generous staff discounts, 28 days holiday, and a birthday day off.
- Other info: Be part of a supportive team dedicated to helping customers achieve their fitness goals.
- Why this job: Combine your love for running with leadership and customer service to make a real impact.
- Qualifications: Passion for fitness, strong customer service skills, and team leadership experience.
The predicted salary is between 25000 - 30000 £ per year.
Are you a passionate runner and fitness enthusiast with excellent customer service skills? We're seeking a highly motivated Assistant Store Manager to help the Store Manager lead our team and promote the highest standards of customer service and product knowledge in our local running and fitness community.
As Assistant Store Manager, you'll be responsible for assisting the daily operations of our store, ensuring a welcoming environment for customers, visitors, and team members. You'll use your expertise to advise and recommend footwear to customers, train team members in the use of gait analysis, and ensure quality of analysis delivered.
You'll also oversee the store's stock holding, staffing, and promotions calendar, reporting accurately on finance and stock levels. But it's not just about the day-to-day - you'll also work towards the long-term success of our store, liaising with Head Office on matters of stock, promoting the store through in-store and outreach promotions, and identifying new opportunities.
As a leader, you'll be responsible for recruiting and training team members, ensuring that all staff follow Health and Safety policies and procedures, and conducting performance appraisals and probationary reviews.
In return for your hard work, we offer a generous staff discount, birthday day off, 28 days holiday (pro-rata), Employee Assistance Programme, and more. Join a team of like-minded individuals who are dedicated to helping customers achieve their goals. Apply today and take the first step towards an exciting career with Up and Running.
Assistant Store Manager: Lead in Running & Customer Service employer: Up & Running
At Up and Running, we pride ourselves on being an excellent employer that fosters a vibrant work culture centred around passion for running and fitness. Our team enjoys a supportive environment with ample opportunities for personal and professional growth, alongside generous benefits such as a staff discount, birthday day off, and a comprehensive Employee Assistance Programme. Join us in our mission to inspire the local running community while developing your career in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager: Lead in Running & Customer Service
✨Tip Number 1
Get to know the company inside out! Research their values, products, and community involvement. This way, when you walk in for an interview, you can show off your passion for running and how you align with their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local running events. A friendly chat can go a long way in making a lasting impression and might even get you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team leadership. Think of examples from your past experiences that highlight your skills in these areas – it’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your enthusiasm for the role can keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Store Manager: Lead in Running & Customer Service
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for running and fitness right from the start! Share your personal experiences and how they relate to the role. This will help us understand why you're a great fit for our team.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We want to see how your background aligns with what we're looking for in an Assistant Store Manager.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Up & Running
✨Know Your Running Stuff
Brush up on your knowledge of running shoes, gait analysis, and fitness trends. Being able to discuss the latest products and how they benefit runners will show your passion and expertise, which is crucial for this role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer or resolved a difficult issue. This will demonstrate your ability to create a welcoming environment.
✨Demonstrate Leadership Qualities
Be ready to talk about your experience in leading teams or training others. Highlight any specific instances where you successfully managed a project or improved team performance, as this role involves recruiting and training team members.
✨Understand Store Operations
Familiarise yourself with basic retail operations, including stock management and financial reporting. Showing that you understand these aspects will reassure the interviewers that you can assist in the daily operations effectively.
