At a Glance
- Tasks: Lead daily store operations and ensure top-notch customer service.
- Company: Join Up and Running, a community-focused fitness retailer.
- Benefits: Enjoy generous discounts, a birthday day off, and 28 days holiday.
- Why this job: Be part of a passionate team helping customers achieve their fitness goals.
- Qualifications: Must have excellent customer service skills and a passion for fitness.
- Other info: Opportunity to grow your career in a supportive environment.
The predicted salary is between 28800 - 48000 £ per year.
Are you a passionate runner and fitness enthusiast with excellent customer service skills? We are seeking a highly motivated Store Manager to lead our team and promote the highest standards of customer service and product knowledge in our local running and fitness community.
As Store Manager, you will be responsible for the daily operations of our store, ensuring a welcoming environment for customers, visitors, and team members. You will use your expertise to advise and recommend footwear to customers, training team members in the use of gait analysis and ensuring quality of analysis delivered. You will also oversee the store's stock holding, staffing, and promotions calendar, reporting accurately on finance and stock levels.
But it is not just about the day-to-day - you will also work towards the long-term success of our store, liaising with Head Office on matters of stock, promoting the store through in-store and outreach promotions, and identifying new opportunities. As a leader, you will be responsible for recruiting and training team members, ensuring that all staff follow Health and Safety policies and procedures, and conducting performance appraisals and probationary reviews.
In return for your hard work, we offer a generous staff discount, birthday day off, 28 days holiday (pro-rata), Employee Assistance Programme, and more. Join a team of like-minded individuals who are dedicated to helping customers achieve their goals. Apply today and take the first step towards an exciting career with Up and Running.
Retail Store Manager (York) employer: Up & Running
Contact Detail:
Up & Running Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager (York)
✨Tip Number 1
Show your passion for running and fitness during any interactions you have with us. Whether it's in an informal chat or a more structured interview, sharing your personal experiences and enthusiasm can really set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the latest trends in running footwear and fitness gear. Being knowledgeable about our products will not only impress us but also demonstrate your commitment to providing excellent customer service.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. We value strong leaders who can motivate and train others, so having specific examples ready will help showcase your skills.
✨Tip Number 4
Think about how you would promote our store within the local community. Having creative ideas for outreach promotions or events can demonstrate your initiative and understanding of our brand's mission.
We think you need these skills to ace Retail Store Manager (York)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management, customer service, and any relevant fitness or running knowledge. Use specific examples that demonstrate your leadership skills and ability to train others.
Craft a Compelling Cover Letter: In your cover letter, express your passion for running and fitness. Explain why you want to work with this company and how your values align with theirs. Mention your experience in managing teams and promoting customer service excellence.
Showcase Relevant Skills: Emphasise skills that are crucial for the role, such as team leadership, stock management, and customer engagement. Highlight any experience you have with gait analysis or training staff in product knowledge.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Store Manager.
How to prepare for a job interview at Up & Running
✨Show Your Passion for Running
As a Retail Store Manager, your enthusiasm for running and fitness is crucial. Be prepared to share your personal experiences with running, how it has impacted your life, and why you believe in the products you'll be selling.
✨Demonstrate Customer Service Excellence
Highlight your previous customer service experiences during the interview. Provide examples of how you've gone above and beyond to assist customers, as this role requires promoting high standards of service.
✨Prepare for Team Leadership Questions
Expect questions about your leadership style and experience in training and managing teams. Think of specific instances where you've successfully led a team or improved performance through training.
✨Understand Stock Management and Promotions
Familiarise yourself with basic stock management principles and be ready to discuss how you would handle inventory and promotions. Showing that you can think strategically about sales and stock will impress the interviewers.