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- Tasks: Assist customers with transactions and provide excellent service in a busy retail environment.
- Company: UOE UK Limited is a leading independent stationery and Post Office retailer since 1983.
- Benefits: Earn £12.27 per hour, with a pay rise to £12.60 after training, plus a supportive team culture.
- Other info: Flexible shifts including weekends; must be available from late August to early October.
- Why this job: Join a fun, community-focused team and enjoy fast-track career progression opportunities.
- Qualifications: Retail experience preferred; strong communication skills and a positive attitude are essential.
Retail Assistants (Post Office) – across London and Home Counties
Join to apply for the Retail Assistants (Post Office) – across London and Home Counties role at UOE UK Limited
Retail Assistants (Post Office) – across London and Home Counties
1 day ago Be among the first 25 applicants
Join to apply for the Retail Assistants (Post Office) – across London and Home Counties role at UOE UK Limited
Retail & Post office Assistant
Join Us At One Of The Following UOE Branches
- Please note, if you currently work in a Post Office DMB Branch which is being transferred to UOE please apply to the DMB employees role on our website. If you are not currently employed in a Post Office DMB branch, please continue below. Thank you!
Retail & Post office Assistant
Join Us At One Of The Following UOE Branches
Hampstead – Houndsditch – Harlesden – Baker Street – Brixton – Windsor – High Holborn – Barnet – Stamford Hill
- Please note, if you currently work in a Post Office DMB Branch which is being transferred to UOE please apply to the DMB employees role on our website. If you are not currently employed in a Post Office DMB branch, please continue below. Thank you!
About Us
UOE has been helping people get things done since 1983, and today, we’re one of the UK’s leading independent stationery and Post Office retailers. Our stores are bustling hubs of the community where we provide expert service, top-quality stationery, and essential Post Office services to the local areas.
And we’re growing across London and the Home counties, with the takeover of 30 new Post Offices we\’re excited about the future for us, our customers and for you!
We’re looking for Retail & Post Office Assistants to join our teams and help deliver a fast, friendly, and expert customer experience every single day. If you thrive in a busy environment, enjoy helping people, and have a keen eye for detail, this could be the perfect role for you.
What You’ll Do
- Assist customers with Post Office transactions and stationery purchases.
- Provide outstanding customer service with a friendly and professional approach.
- Accurately handle cash and process payments.
- Keep the store organised, well-stocked, and welcoming.
- Work as part of a tight-knit team in a fast-paced retail environment.
What We’re Looking For
- Retail experience is a must – if you’ve worked in a busy store before, you’ll fit right in – we prefer a minimum of 2 years prior retail experience.
- A positive attitude, great communication skills, and a genuine passion for customer service.
- Post Office experience is great, but not essential – we’ll give you full training.
- Strong numeracy skills and attention to detail – accuracy matters!
- The right to work in the UK for at least 12 months from your start date.
- The ability to lift and carry up to 12kg (those parcels don’t move themselves!).
- You must be able to pass an enhanced DBS check.
What We Offer
Join us on £12.27 per hour and once you are fully trained, you\’ll receive a pay rise to £12.60 per hour.
Full-time, permanent role with competitive pay & government recommended pension.
Comprehensive training and support from your Area Manager and our Head of Retail
Fast-track career progression – we love to promote from within.
A fun, friendly, and supportive team environment.
Our branches will operates 7 days a week, so you\’ll be expected to work some weekend shifts on Saturdays and Sundays.
You may also be asked occasionally to work in a store within 15-30 minutes travel from this location to cover staff leave and sickness.
If you\’re ready to bring your skills, enthusiasm, and great customer service to a company that values its people, apply today!
Our Culture
At UOE, our culture is shaped by three core values:
- Expert & Trusted – We know our stuff and do what we say we’ll do.
- Hub of the Community – We’re here for our customers and each other.
- Surprisingly Fun! – We take our work seriously, but not ourselves.
These values guide everything we do — from how we work together to how we serve our community. We’re looking for people who not only have the skills for the role, but who also genuinely connect with what we stand for.
We’re also committed to building an inclusive and supportive workplace, where people of all backgrounds, identities, and abilities feel respected, valued, and able to thrive. If you need any reasonable adjustments during the application or interview process, just let us know — we’re here to help.
Important information
- Start dates for these roles are from 26th August to 6th October dependent on the location.
Please only apply for this role if you are available for the above dates!
PI277222651
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Retail
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Retail Assistants (Post Office) - across London and Home Counties employer: UOE UK Limited
Contact Detail:
UOE UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistants (Post Office) - across London and Home Counties
✨Tip Number 1
Familiarise yourself with UOE's core values: Expert & Trusted, Hub of the Community, and Surprisingly Fun! During your interactions, whether in person or online, reflect these values to show you align with their culture.
✨Tip Number 2
Visit one of the UOE branches before your interview. This will give you a feel for the environment and allow you to observe customer interactions, which can help you discuss your insights during the application process.
✨Tip Number 3
Prepare to demonstrate your customer service skills through role-play scenarios. Think about how you would handle various customer situations, as this is crucial for the Retail Assistant role.
✨Tip Number 4
Network with current or former employees of UOE if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Retail Assistants (Post Office) - across London and Home Counties
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially if you've worked in busy environments before. Emphasise your customer service skills and any specific achievements that demonstrate your ability to thrive in a fast-paced setting.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your passion for customer service and how your values align with UOE's core principles of being expert, trusted, and community-focused.
Highlight Relevant Skills: In your application, clearly outline your strong numeracy skills and attention to detail. Provide examples of how you've accurately handled cash or processed payments in previous roles.
Show Your Availability: Since the role requires flexibility, make sure to mention your availability for weekend shifts and your willingness to travel to different locations as needed. This shows your commitment and readiness to meet the job requirements.
How to prepare for a job interview at UOE UK Limited
✨Show Your Retail Experience
Make sure to highlight your previous retail experience during the interview. Discuss specific roles you've held, the types of products you sold, and how you provided excellent customer service. This will demonstrate that you understand the fast-paced environment and can handle the responsibilities of a Retail Assistant.
✨Emphasise Customer Service Skills
Since UOE values outstanding customer service, be prepared to share examples of how you've gone above and beyond for customers in the past. Think of situations where you resolved issues or made a customer's day better, as this will show your genuine passion for helping people.
✨Demonstrate Teamwork
Working as part of a tight-knit team is crucial in this role. Be ready to discuss your experiences working collaboratively with others, how you contribute to a positive team atmosphere, and any challenges you've overcome as part of a team. This will align with UOE's culture of being a supportive community hub.
✨Prepare for Practical Scenarios
You might be asked to handle cash or process a mock transaction during the interview. Brush up on your numeracy skills and practice handling cash accurately. Showing confidence in these practical tasks will reassure the interviewer of your capability to manage the financial aspects of the role.