At a Glance
- Tasks: Assist customers with transactions and provide excellent service in a busy retail environment.
- Company: UOE UK Limited is a leading independent stationery and Post Office retailer since 1983.
- Benefits: Earn £12.27 per hour, with a pay rise to £12.60 after training, plus a supportive team culture.
- Other info: Flexible shifts including weekends; must be available from late August to early October.
- Why this job: Join a fun, community-focused team and enjoy fast-track career progression opportunities.
- Qualifications: Retail experience preferred; strong communication skills and a positive attitude are essential.
Retail Assistants (Post Office) - across London and Home Counties
Join to apply for the Retail Assistants (Post Office) - across London and Home Counties role at UOE UK Limited
Retail Assistants (Post Office) - across London and Home Counties
1 day ago Be among the first 25 applicants
Join to apply for the Retail Assistants (Post Office) - across London and Home Counties role at UOE UK Limited
Retail & Post office Assistant
Join Us At One Of The Following UOE Branches
- Please note, if you currently work in a Post Office DMB Branch which is being transferred to UOE please apply to the DMB employees role on our website. If you are not currently employed in a Post Office DMB branch, please continue below. Thank you!
Join Us At One Of The Following UOE Branches
Hampstead - Houndsditch - Harlesden - Baker Street - Brixton - Windsor - High Holborn - Barnet - Stamford Hill
- Please note, if you currently work in a Post Office DMB Branch which is being transferred to UOE please apply to the DMB employees role on our website. If you are not currently employed in a Post Office DMB branch, please continue below. Thank you!
UOE has been helping people get things done since 1983, and today, we’re one of the UK’s leading independent stationery and Post Office retailers. Our stores are bustling hubs of the community where we provide expert service, top-quality stationery, and essential Post Office services to the local areas.
And we’re growing across London and the Home counties, with the takeover of 30 new Post Offices we\'re excited about the future for us, our customers and for you!
We’re looking for Retail & Post Office Assistants to join our teams and help deliver a fast, friendly, and expert customer experience every single day. If you thrive in a busy environment, enjoy helping people, and have a keen eye for detail, this could be the perfect role for you.
What You’ll Do
- Assist customers with Post Office transactions and stationery purchases.
- Provide outstanding customer service with a friendly and professional approach.
- Accurately handle cash and process payments.
- Keep the store organised, well-stocked, and welcoming.
- Work as part of a tight-knit team in a fast-paced retail environment.
- Retail experience is a must – if you’ve worked in a busy store before, you’ll fit right in - we prefer a minimum of 2 years prior retail experience.
- A positive attitude, great communication skills, and a genuine passion for customer service.
- Post Office experience is great, but not essential – we’ll give you full training.
- Strong numeracy skills and attention to detail – accuracy matters!
- The right to work in the UK for at least 12 months from your start date.
- The ability to lift and carry up to 12kg (those parcels don’t move themselves!).
- You must be able to pass an enhanced DBS check.
Join us on £12.27 per hour and once you are fully trained, you\'ll receive a pay rise to £12.60 per hour.
Full-time, permanent role with competitive pay & government recommended pension.
Comprehensive training and support from your Area Manager and our Head of Retail
Fast-track career progression – we love to promote from within.
A fun, friendly, and supportive team environment.
Our branches will operates 7 days a week, so you\'ll be expected to work some weekend shifts on Saturdays and Sundays.
You may also be asked occasionally to work in a store within 15-30 minutes travel from this location to cover staff leave and sickness.
If you\'re ready to bring your skills, enthusiasm, and great customer service to a company that values its people, apply today!
Our Culture
At UOE, our culture is shaped by three core values:
- Expert & Trusted – We know our stuff and do what we say we’ll do.
- Hub of the Community – We’re here for our customers and each other.
- Surprisingly Fun! – We take our work seriously, but not ourselves.
We’re also committed to building an inclusive and supportive workplace, where people of all backgrounds, identities, and abilities feel respected, valued, and able to thrive. If you need any reasonable adjustments during the application or interview process, just let us know — we’re here to help.
Important information
- Start dates for these roles are from 26th August to 6th October dependent on the location.
PI277222651
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Sales and Business DevelopmentIndustries
Retail
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#J-18808-LjbffrRetail Assistants (Post Office) - across London and Home Counties employer: UOE UK Limited
UOE UK Limited is an exceptional employer, offering a vibrant and supportive work culture across London and the Home Counties. With competitive pay starting at £12.27 per hour, comprehensive training, and fast-track career progression, employees are empowered to grow within a fun and community-focused environment that values expertise and trust. Join a team that not only prioritises customer service but also fosters inclusivity and respect for all backgrounds.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistants (Post Office) - across London and Home Counties
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like UOE UK Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like UOE UK Limited!
We think you need these skills to ace Retail Assistants (Post Office) - across London and Home Counties
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at UOE UK Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at UOE UK Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show UOE UK Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at UOE UK Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
