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- Tasks: Coordinate quality control activities for suppliers across Europe and the Americas.
- Company: Join unybrands, a leading e-commerce platform for micro-brands with a global presence.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Why this job: Make a real impact on product quality in a dynamic international setting.
- Qualifications: Experience in quality control and managing third-party inspections is essential.
- Other info: Be part of a collaborative team driving continuous improvement in quality standards.
The predicted salary is between 36000 - 60000 £ per year.
Hemel Hempstead, England, United Kingdom unybrands was established in 2020 by a group of partners united by a shared vision: to build the leading next-generation e-commerce platform for micro-brands. Headquartered in Miami, the company has a global presence with teams in Berlin, London, New York, and China. unybrands acquires e-commerce businesses that sell both on and off Amazon. Once acquired, these brands are integrated into unybrands' platform, where operations are optimized, business performance is enhanced, and expansion into new product lines and markets is driven. Currently we have acquired 30 brands including Pet Care, Personal Care, Home Care, Supplements, Baby & Juvenile, Garden & Outdoor, Sports & Fitness, and Home, Lifestyle Culinary & Arts. Through expert management and robust infrastructure, unybrands empowers e-commerce brands to scale and thrive.
Role Purpose
The Quality Control Coordinator is responsible for coordinating and governing all quality control activities for suppliers across Europe and the Americas within a global, distributed quality organization. The role ensures that product-specific quality control requirements are consistently executed through third-party inspection agencies, that pre-shipment inspections (PSI) are correctly planned, reviewed, and enforced, and that finished goods meet approved specifications, regulatory requirements, and regional market standards prior to shipment. Operating in a highly international environment, the role acts as a central coordination and escalation point between suppliers, third-party inspection partners, global QA teams, procurement, regulatory, and regional operations.
Key Responsibilities
- Quality Control Coordination: Own and coordinate end-to-end QC activities for assigned suppliers/product categories across Europe & the Americas, focusing on regular PO flows and pre-shipment inspections (PSI). Ensure inspections align with product-specific QC rules; conduct detailed PSI outcome reviews, act as final pre-shipment QC approval gate, and elevate non-conformances as needed.
- Third-Party Inspection Management: Manage relationships with multi-regional third-party inspection agencies/laboratories; define inspection scope, timing, sampling levels & reporting requirements per approved QC standards. Review inspection reports, resolve inconsistencies/unclear findings, validate corrective actions; monitor regional inspection quality and agency performance.
- Cross-Functional & Global Coordination: Act as a key operational link between global QA teams, procurement, regulatory, and operations functions. Align closely with procurement and PO management teams to ensure QC execution supports on-time shipment while maintaining quality standards. Support supplier communication on QC requirements, inspection findings, and corrective actions, without owning commercial negotiations. Ensure QC approaches remain consistent while being appropriately adapted for regional, category, or regulatory differences.
- Regulatory & Documentation Alignment: Coordinate with regulatory/compliance teams to meet pre-shipment requirements (documentation, batch testing, product release). Align QC requirements with regional regulatory/market standards across Europe & the Americas; support traceability, batch control and audit readiness for relevant categories.
- Continuous Improvement & Risk Management: Identify recurring quality issues, inspection failures, and systemic risks, escalating trends with data-backed insights. Drive continuous improvement of QC processes, checklists and inspection partner performance; contribute to the development and refinement of global QC standards, tools, and reporting.
Product Categories in Scope:
- Supplements
- Pet consumables and chews
- Lifestyle and consumer products
Candidate Profile
Required Experience & Skills:
- Experience in quality control coordination, quality operations, or inspection management within an international supply chain.
- Proven experience managing third-party inspection agencies and reviewing pre-shipment inspection reports.
- Strong understanding of inspection methodologies, sampling plans, specifications, and acceptance criteria.
- Experience working cross-functionally with QA, procurement, regulatory, and operations teams.
- Ability to manage multiple suppliers, inspections, and product categories in parallel.
- Strong attention to detail with the confidence to challenge inspection outcomes when required.
Preferred Background:
- Experience in regulated or quality-sensitive categories such as supplements, food, pet consumables, or similar consumer goods.
- Familiarity with batch testing, documentation, and regional regulatory differences across Europe and the Americas.
- Experience operating within a globally distributed quality organization.
Personal Attributes:
- Structured, process-driven, and highly organized.
- Calm, decisive, and comfortable holding shipments when standards are not met.
- Clear communicator across cultures, time zones, and technical levels.
- Comfortable acting as a coordinator and quality gatekeeper rather than a factory-based inspector.
unybrands is an equal opportunity employer and considers all applicants for employment without any regard to race, skin colour, religion, gender identity, sexual orientation, and age. Nor are applicants discriminated against based on disability or protected classes.
Quality Coordinator employer: unybrands
Contact Detail:
unybrands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching unybrands and understanding their quality control processes. Tailor your answers to show how your experience aligns with their needs, especially in managing third-party inspections and ensuring product quality.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your responses. Focus on articulating your experience in quality control coordination and how you handle challenges in a global environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the unybrands team and contributing to their mission.
We think you need these skills to ace Quality Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Coordinator role. Highlight your experience in quality control coordination and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality control and how your background aligns with our mission at unybrands. Keep it engaging and personal, so we get a sense of who you are.
Showcase Relevant Experience: When detailing your work history, focus on experiences that relate directly to managing third-party inspections and working cross-functionally. We love seeing concrete examples of how you've tackled challenges in quality operations!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at unybrands
✨Know Your Quality Control Basics
Make sure you brush up on your quality control principles and methodologies. Understand the specifics of pre-shipment inspections and how they align with product-specific QC rules. Being able to discuss these topics confidently will show that you're well-prepared for the role.
✨Familiarise Yourself with Regulatory Standards
Since this role involves working across Europe and the Americas, it's crucial to have a good grasp of regional regulatory requirements. Research the specific standards relevant to the product categories you'll be dealing with, like supplements or pet consumables, so you can speak knowledgeably about them.
✨Demonstrate Cross-Functional Collaboration Skills
This position requires coordination between various teams, including procurement and operations. Be ready to share examples from your past experiences where you've successfully worked cross-functionally. Highlight your communication skills and how you’ve managed relationships with third-party inspection agencies.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world situations. Think of instances where you've had to challenge inspection outcomes or manage multiple suppliers simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
