WORKTECH Community Manager

WORKTECH Community Manager

Full-Time 40500 - 58500 € / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive new memberships and manage global chapters while engaging with industry leaders.
  • Company: Join WORKTECH Academy, the leading platform exploring the future of work.
  • Benefits: Earn a competitive salary, enjoy 32 days holiday, and benefit from hybrid working.
  • Other info: Accelerate your career with international travel and extensive networking opportunities.
  • Why this job: Make an impact in a dynamic environment focused on technology, design, and culture.
  • Qualifications: 2+ years in community or membership management with strong communication skills.

The predicted salary is between 40500 - 58500 € per year.

WORKTECH Academy is the world’s leading membership club and intelligence platform exploring the future of work. We have a roster of global high-profile member organisations from several different sectors who are seeking knowledge, data, and insights to inform their workplace strategies. We are looking for a bright, driven, social, and proactive Community Manager to drive new memberships, manage existing members and sector specific communities as well as work on strategic projects for WORKTECH Academy.

Key to the role is the cultivation and management of a collection of WORKTECH Academy global chapters in New York/North America, APAC and EMEA focused on four sectors: financial, legal, tech and life sciences. You will have a background in membership sales, customer success, or membership management, experience in liaising with senior-level decision makers, and possess an interest in technology, architecture, culture, design and the future of work.

Location: This role is available in London, UK and New York, US. For the UK position, you will primarily be located at our Hampton Wick office with some remote working or co‑work spaces.

Salary: OTE £45K+ including bonus and benefits. Contract: Full time contract.

What you can look forward to working at WORKTECH Academy:

  • Accelerated career growth within our organisation
  • Engage with a prestigious portfolio of Fortune and FTSE-listed clients, opening doors and expanding your career horizons
  • Gain hands‑on experience with clients and stakeholders across all levels, building a valuable network while honing your skills
  • You will have the opportunity to engage with an extensive network of clients through UnGroup, expanding your professional connections and experiences

Key Responsibilities:

  • Manage Global Chapters: Cultivate and oversee WORKTECH Academy chapters, working with local leads.
  • Drive New Business: Upsell and cross‑sell memberships and thought leadership projects, utilizing the chapters as a platform.
  • Business Development Support: Assist the Development Director with proposals and pitches.
  • Industry Engagement: Attend virtual/in‑person events to network, attract new members, and expand industry contacts.
  • Chapter Administration: Maintain accurate records, tracking key requirements and logistics.
  • Membership Expertise: Develop in‑depth knowledge of offerings to enhance sales opportunities.
  • Member Communication: Craft targeted messages to engage members and promote initiatives.
  • Content Management: Update article posts on the WORKTECH Academy platform via WordPress.
  • Innovative Engagement: Identify new ways to engage and grow the membership base.

Requirements:

  • Graduate level or relevant industry experience
  • Proven 2 years+ of work experience as a Community Manager or Membership Manager
  • Proficient use of Microsoft 365
  • Proficient use of WordPress
  • Experience using CRM systems such as Salesforce

Skills And Characteristics:

  • Proactive, self starter, able to work and learn independently
  • Highly organised, outgoing, professional
  • Excellent communication skills (both written and verbal)
  • Confident working with senior leaders
  • Strong business acumen and understanding of business needs
  • Effective time and project management skills
  • A cool head under pressure
  • A keen interest in technology, design, architecture, and culture

Benefits Include:

  • Salary Package: OTE £45K+ including bonus
  • 32 days holiday per annum (incl. Bank Holidays) rising to 37 linked to length of service
  • Training and development opportunities
  • Hybrid working; typically working 3 days in our office
  • Company share options
  • International travel

WORKTECH Community Manager employer: Unwired Ventures Ltd

WORKTECH Academy is an exceptional employer that offers a dynamic work environment in the heart of London, fostering accelerated career growth and engagement with prestigious global clients. Employees benefit from a generous holiday allowance, hybrid working options, and opportunities for international travel, all while being part of a forward-thinking team dedicated to exploring the future of work.

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Contact Detail:

Unwired Ventures Ltd Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land WORKTECH Community Manager

Tip Number 1

Network like a pro! Attend industry events, both virtual and in-person, to meet potential members and decision-makers. The more connections we make, the better our chances of landing that Community Manager role.

Tip Number 2

Show off your knowledge! When chatting with industry folks, share insights about the future of work and how WORKTECH Academy can help them. This will not only demonstrate your expertise but also spark interest in our membership offerings.

Tip Number 3

Be proactive in following up! After meeting someone, drop them a message to keep the conversation going. This shows your enthusiasm and helps build those crucial relationships that could lead to new memberships.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the WORKTECH Academy team.

We think you need these skills to ace WORKTECH Community Manager

Membership Sales
Customer Success
Membership Management
Liaising with Senior-Level Decision Makers
Business Development
Networking
Chapter Administration

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the future of work shine through. We want to see that you’re genuinely excited about the role and the impact you can make at WORKTECH Academy.

Tailor Your Experience:Make sure to highlight your relevant experience in membership management or community engagement. We’re looking for someone who can connect with our members, so share specific examples of how you've done this in the past.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Community Manager role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!

How to prepare for a job interview at Unwired Ventures Ltd

Know Your Audience

Before the interview, research WORKTECH Academy and its global chapters. Understand their mission, values, and the sectors they focus on. This will help you tailor your responses and show that you're genuinely interested in the role and the company.

Showcase Your Networking Skills

As a Community Manager, you'll need to engage with senior-level decision makers. Prepare examples of how you've successfully built relationships in the past. Highlight any experience you have in membership sales or community management to demonstrate your ability to drive new memberships.

Demonstrate Your Proactivity

Be ready to discuss specific strategies you've implemented in previous roles to grow a community or membership base. Think about innovative engagement methods you've used and be prepared to share ideas on how you could apply them at WORKTECH Academy.

Master the Tech Tools

Familiarise yourself with Microsoft 365, WordPress, and CRM systems like Salesforce. Be prepared to discuss how you've used these tools in your previous roles. Showing that you're tech-savvy will give you an edge, especially since the role involves managing content and member communications.