At a Glance
- Tasks: Drive new memberships and manage global chapters while engaging with industry leaders.
- Company: Join WORKTECH Academy, the leading platform exploring the future of work.
- Benefits: Competitive salary, generous holiday, training opportunities, and hybrid working.
- Other info: Accelerated career growth and international travel opportunities await you!
- Why this job: Make an impact in a dynamic environment with prestigious clients and exciting projects.
- Qualifications: 2+ years in community or membership management; strong communication and organisational skills.
The predicted salary is between 40500 - 58500 £ per year.
WORKTECH Academy is the world’s leading membership club and intelligence platform exploring the future of work. We have a roster of global high-profile member organisations from several different sectors who are seeking knowledge, data, and insights to inform their workplace strategies. We are looking for a bright, driven, social, and proactive Community Manager to drive new memberships, manage existing members and sector specific communities as well as work on strategic projects for WORKTECH Academy. Key to the role is the cultivation and management of a collection of WORKTECH Academy global chapters in New York/North America, APAC and EMEA focused on four sectors: financial, legal, tech and life sciences. You will have a background in membership sales, customer success, or membership management, experience in liaising with senior-level decision makers, and possess an interest in technology, architecture, culture, design and the future of work.
Location: This role is available in London, UK and New York, US. For the UK position, you will primarily be located at our Hampton Wick office with some remote working or co‑work spaces.
Salary: OTE £45K+ including bonus and benefits.
Contract: Full time contract.
What you can look forward to working at WORKTECH Academy:
- Accelerated career growth within our organisation
- Engage with a prestigious portfolio of Fortune and FTSE-listed clients, opening doors and expanding your career horizons
- Gain hands‑on experience with clients and stakeholders across all levels, building a valuable network while honing your skills
- You will have the opportunity to engage with an extensive network of clients through UnGroup, expanding your professional connections and experiences
Key Responsibilities:
- Manage Global Chapters: Cultivate and oversee WORKTECH Academy chapters, working with local leads.
- Drive New Business: Upsell and cross‑sell memberships and thought leadership projects, utilizing the chapters as a platform.
- Business Development Support: Assist the Development Director with proposals and pitches.
- Industry Engagement: Attend virtual/in‑person events to network, attract new members, and expand industry contacts.
- Chapter Administration: Maintain accurate records, tracking key requirements and logistics.
- Membership Expertise: Develop in‑depth knowledge of offerings to enhance sales opportunities.
- Member Communication: Craft targeted messages to engage members and promote initiatives.
- Content Management: Update article posts on the WORKTECH Academy platform via WordPress.
- Innovative Engagement: Identify new ways to engage and grow the membership base.
Requirements:
- Graduate level or relevant industry experience
- Proven 2 years+ of work experience as a Community Manager or Membership Manager
- Proficient use of Microsoft 365
- Proficient use of WordPress
- Experience using CRM systems such as Salesforce
Skills And Characteristics:
- Proactive, self starter, able to work and learn independently
- Highly organised, outgoing, professional
- Excellent communication skills (both written and verbal)
- Confident working with senior leaders
- Strong business acumen and understanding of business needs
- Effective time and project management skills
- A cool head under pressure
- A keen interest in technology, design, architecture, and culture
Benefits Include:
- Salary Package: OTE £45K+ including bonus
- 32 days holiday per annum (incl. Bank Holidays) rising to 37 linked to length of service
- Training and development opportunities
- Hybrid working; typically working 3 days in our office
- Company share options
- International travel
WORKTECH Community Manager in London employer: Unwired Ventures Ltd
WORKTECH Academy is an exceptional employer that offers a dynamic work environment in London, where you can engage with a prestigious portfolio of global clients while driving meaningful change in the future of work. With a strong focus on employee growth, you will benefit from accelerated career development, extensive networking opportunities, and a supportive culture that values innovation and collaboration. Enjoy a competitive salary package, generous holiday allowance, and the flexibility of hybrid working, making it an ideal place for proactive individuals looking to make an impact.
StudySmarter Expert Advice🤫
We think this is how you could land WORKTECH Community Manager in London
✨Tip Number 1
Get networking! Attend industry events, both virtual and in-person, to meet potential members and decision-makers. The more connections we make, the better our chances of landing that Community Manager role.
✨Tip Number 2
Show off your knowledge! When chatting with industry professionals, share insights about the future of work and how WORKTECH Academy can help them. This will demonstrate your passion and expertise, making you a standout candidate.
✨Tip Number 3
Utilise social media to engage with potential members and showcase your understanding of the sectors we focus on. A strong online presence can help us attract attention and show that we're proactive and knowledgeable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the WORKTECH Academy team.
We think you need these skills to ace WORKTECH Community Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the future of work shine through. We want to see that you’re genuinely excited about the role and the impact you can make at WORKTECH Academy.
Tailor Your Experience:Make sure to highlight your relevant experience in membership management or community engagement. We’re looking for someone who can connect with our members, so share specific examples of how you've done this in the past.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Community Manager role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Unwired Ventures Ltd
✨Know Your Chapters
Before the interview, dive deep into WORKTECH Academy's global chapters. Understand their unique characteristics and how they cater to different sectors like financial, legal, tech, and life sciences. This knowledge will help you demonstrate your proactive approach and show that you're ready to manage and cultivate these communities.
✨Showcase Your Communication Skills
As a Community Manager, excellent communication is key. Prepare examples of how you've effectively engaged with senior-level decision makers in the past. Think about specific instances where your communication led to successful outcomes, whether it was upselling memberships or managing member relationships.
✨Demonstrate Your Business Acumen
Be ready to discuss your understanding of business needs and how they relate to membership management. Bring insights on how you can drive new business and enhance sales opportunities through innovative engagement strategies. This will highlight your strong business acumen and readiness for the role.
✨Familiarise Yourself with Technology Tools
Since the role involves using Microsoft 365, WordPress, and CRM systems like Salesforce, brush up on these tools before your interview. If you have any relevant experience, be sure to mention it. Showing that you're tech-savvy will give you an edge, especially in a role focused on the future of work.
