At a Glance
- Tasks: Assess claims and provide vital support to individuals and families in need.
- Company: Join Unum, a specialist employee benefits provider with a mission to create healthy workplaces.
- Benefits: Full training, generous bonuses, pension scheme, and extensive health support.
- Other info: Flexible working options and excellent career growth opportunities await you.
- Why this job: Start a meaningful career where you can truly make a difference in people's lives.
- Qualifications: Strong communication skills and a keen eye for detail; customer service experience is a plus.
The predicted salary is between 25000 - 30000 £ per year.
What will you be doing? Enjoy investigative work and making a difference? Join Unum as a Trainee Claims Assessor and help provide vital financial support to individuals and families when they need it most.
What will you bring? You will be provided with full training and ongoing support to help you succeed in the role. If you're looking to start a meaningful career where you can make a real difference, this could be the opportunity for you. Please note that our assessment centres for successful candidates are scheduled for late June. As part of a coordinated intake, start dates will be from 31 August (to be confirmed).
Responsibilities- Assessing Claims: Learn to manage and assess claims using medical and policy knowledge.
- Customer Communication: Deliver clear, empathetic updates to customers throughout the claims process.
- Team Collaboration: Work closely with colleagues across the Claims department while also managing your own caseload.
- Service Excellence: Build strong relationships with clients and stakeholders, always putting the customer first.
- Curious and Analytical: Able to investigate, spot patterns, and think critically.
- Strong Communicators: Confident in both written and verbal communication, with a customer-focused mindset.
- Organised and Resilient: Comfortable managing varied workloads in a fast-paced environment.
- Empathetic and Professional: Able to handle sensitive situations with care and discretion.
Experience in areas such as customer service, case work or financial services may be helpful. Similar qualifications or experience in law, psychology, nursing or a related field have proved successful. We're looking for individuals with strong communication skills, a keen eye for detail, and a natural ability to solve problems and learn new information.
Benefits- Full training
- Generous bonus
- Pension scheme
- Life, medical and income insurance
- Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical second opinion
- 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
- Salary sacrifice electric car scheme with free on site electric chargers
We're a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we're on a collective mission to help the working world thrive.
From our experience, this position is commutable from Farnborough, down to Guildford or Horsham and across to Crawley and surrounding areas.
Trainee Claims Assessor - Start a Meaningful Career in Dorking employer: Unum
Unum is an excellent employer for those looking to start a meaningful career as a Trainee Claims Assessor, offering comprehensive training and ongoing support to ensure your success. With a strong focus on employee well-being, you will benefit from generous bonuses, a robust pension scheme, and access to extensive health resources, all within a collaborative and customer-centric work culture. Located conveniently for commuters from Farnborough to Crawley, Unum fosters a supportive environment where you can grow professionally while making a real difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Claims Assessor - Start a Meaningful Career in Dorking
✨Tip Number 1
Get to know the company! Research Unum and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing with a friend or family member. This will help you feel more confident when delivering updates to customers.
✨Tip Number 3
Show off your investigative skills! Prepare examples of how you've solved problems or spotted patterns in past experiences. This will demonstrate your analytical mindset and curiosity, which are crucial for a Trainee Claims Assessor.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. This way, you'll be in the best position to get noticed and land that interview!
We think you need these skills to ace Trainee Claims Assessor - Start a Meaningful Career in Dorking
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Trainee Claims Assessor role. Highlight any relevant experience in customer service or analytical skills that match what we're looking for.
Showcase Your Communication Skills:Since strong communication is key, use clear and concise language in your application. Don’t forget to demonstrate your empathetic approach, as this is crucial for the role!
Be Organised and Detail-Oriented:Pay attention to the details in your application. A well-structured CV and a neat cover letter can make a great first impression. We love candidates who are organised and can manage their workload effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Unum
✨Know Your Stuff
Before the interview, make sure you understand the role of a Trainee Claims Assessor. Familiarise yourself with the claims process and the types of claims you might encounter. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Empathy
Since this role involves dealing with sensitive situations, be prepared to demonstrate your empathetic side. Think of examples from your past experiences where you've had to communicate with customers or clients compassionately. This will highlight your ability to handle delicate matters professionally.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on articulating your thoughts clearly and concisely. Practising will help you feel more comfortable during the actual interview and allow you to showcase your strong communication skills effectively.
