Unum in Basingstoke is seeking a Customer Service Advisor to join our Health team. This role blends excellent customer service with problem solving, relationship building and claims administration, ensuring customers have a smooth and positive experience.
You’ll handle enquiries by phone, email, and written correspondence, support policy and claims queries, and strive for first-contact resolution while balancing empathy with attention to detail.
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Health Claims & Customer Care Advisor in Basingstoke employer: Unum
As a Senior Legal Counsel at our specialist employee benefits provider, you will join a dynamic team dedicated to fostering healthy and happy workplaces. Our inclusive work culture prioritises employee well-being and professional growth, offering ample opportunities for development within the supportive framework of the international Unum Group. Located in England, we provide a unique environment where your contributions directly impact the working world, making this an excellent place for meaningful and rewarding employment.
