At a Glance
- Tasks: Assess claims and support individuals during challenging times with empathy and professionalism.
- Company: Join Unum, a leading employee benefits provider focused on creating healthy workplaces.
- Benefits: Enjoy full training, generous bonuses, and access to wellness resources.
- Other info: Flexible working options and endless opportunities for personal and professional growth.
- Why this job: Kickstart a meaningful career where you can truly make a difference in people's lives.
- Qualifications: Curiosity, strong communication skills, and a background in relevant fields are ideal.
The predicted salary is between 800 - 1400 £ per month.
We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.
The role
What will you be doing? We are looking for Trainee Claims Assessors to join us here at Unum. You will play a key part in delivering financial security and support to individuals and families when they need it most. You will be provided with full training and ongoing support to help you succeed in the role. If you’re looking to start a meaningful career where you can make a real difference, this could be the opportunity for you.
What you’ll bring
- Assessing Claims: Learn to manage and assess claims using medical and policy knowledge.
- Customer Communication: Deliver clear, empathetic updates to customers throughout the claims process.
- Team Collaboration: Work closely with colleagues across the Claims department while also managing your own caseload.
- Service Excellence: Build strong relationships with clients and stakeholders, always putting the customer first.
We’re seeking individuals who are:
- Curious and Analytical: Able to investigate, spot patterns, and think critically.
- Strong Communicators: Confident in both written and verbal communication, with a customer-focused mindset.
- Organised and Resilient: Comfortable managing varied workloads in a fast-paced environment.
- Empathetic and Professional: Able to handle sensitive situations with care and discretion.
The ideal candidate will have a similar background in case management, insurance, banking or investigation work. Additionally, similar qualifications or experience in law, psychology, nursing or a related field have proved successful.
The successful Trainee Claims Assessor can expect:
- Full training
- Generous Bonus
- Pension scheme
- Life, medical and income Insurance
- Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion
- 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
- Salary sacrifice electric car scheme with free on site electric chargers
From our experience, this position is commutable from Farnborough, down to Guildford or Horsham and across to Crawley and surrounding areas. We hire candidates for this position throughout the year, with planned start dates in June and November. Whilst these are our main intake periods, we welcome applications year round. We often begin recruitment two months prior to a planned start date.
Why join us? At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.
If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk.
Trainee Claims Assessor in Dorking employer: Unum UK
Unum is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong focus on creating healthy workplaces, we offer comprehensive training, generous benefits including a pension scheme and mental health support, and a collaborative work culture that encourages personal development. Located conveniently for commuters from Farnborough to Crawley, Unum provides a supportive environment where you can truly make a difference in people's lives while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Claims Assessor in Dorking
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Unum on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to claims assessment. Think about how you’d handle sensitive situations and show off your empathy and communication skills. We want to see that you can connect with customers!
✨Tip Number 3
Show your curiosity! During interviews, ask insightful questions about the role and the team. This not only shows your interest but also helps you understand if Unum is the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our mission to create healthy, happy workplaces.
We think you need these skills to ace Trainee Claims Assessor in Dorking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Trainee Claims Assessor role. Highlight any relevant background in case management, insurance, or customer service to show us you’re a great fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for helping others and how you can contribute to our mission at Unum. Be genuine and let your personality come through.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your written application is clear and concise. Use proper grammar and structure to demonstrate your professionalism and attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Unum UK
✨Know Your Stuff
Before the interview, make sure you understand the basics of claims assessment and the role of a Trainee Claims Assessor. Brush up on relevant medical and policy knowledge, as well as any experience you have in case management or related fields. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Empathy
Since this role involves handling sensitive situations, it's crucial to demonstrate your empathetic communication skills. Prepare examples from your past experiences where you've successfully communicated with customers or clients, especially in challenging circumstances. This will highlight your ability to connect with people and provide support when they need it most.
✨Be Organised
The job requires managing a varied workload, so showcase your organisational skills during the interview. Bring a planner or notes that outline how you prioritise tasks and manage your time effectively. You could even share a specific example of a time when you successfully juggled multiple responsibilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and team dynamics. This shows your curiosity and analytical mindset, which are key traits for a Trainee Claims Assessor. Plus, it gives you a chance to assess if the company is the right fit for you!
