Senior Operational Readiness Manager
Senior Operational Readiness Manager

Senior Operational Readiness Manager

Basingstoke Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operational readiness strategies and manage high-performing teams for seamless execution of changes.
  • Company: Unum UK is a specialist employee benefits provider focused on creating healthy workplaces.
  • Benefits: Enjoy competitive bonuses, private medical insurance, 27 days holiday, and a salary sacrifice electric car scheme.
  • Why this job: Join a supportive culture that values growth, inclusivity, and social impact through charity opportunities.
  • Qualifications: Proven leadership skills, knowledge of change management, and experience in process optimisation required.
  • Other info: Hybrid working available; apply by July 14 to be among the first applicants.

The predicted salary is between 43200 - 72000 £ per year.

Overview

Senior Operational Readiness Manager at Unum UK

Location: Dorking or Basingstoke (hybrid, 3 days per week)

Reporting To: Head of Group Policy Servicing

Job Posting End Date: September 18

The Role

Senior Operational Readiness Manager to deliver strategic leadership in the design and execution of operational readiness strategies, building and embedding a scalable model so Group Policy Servicing operations and delivery teams are equipped for future-focused operational changes.

What will you be doing?

  • Develop and implement comprehensive operational readiness plans aligned with the business strategy and future growth.
  • Lead and manage high-performing teams, ensuring capability and competence across all roles.
  • Lead change management efforts, enabling successful adoption.
  • Assess critical operational areas, ensure testing coverage and effective risk mitigation.
  • Monitor and report metrics post-implementation, measure effectiveness and identify improvement areas.

What will you bring? / Qualifications

Unum UK is looking for a Senior Operational Readiness Manager to deliver strategic leadership in the design and execution of operational readiness strategies, driving changes to support the overarching strategy. Strong strategic thinking, excellent communication, and the ability to build relationships across all levels and functions are essential.

  • Proven ability to lead and develop high-performing teams, ensuring capability and competence.
  • Knowledge of change management methodologies for seamless adoption and transition.
  • Experience in process optimisation, scalability and efficiency improvements.
  • Expertise in system deployment and process integration, ensuring continuity and minimal disruption.
  • Strong knowledge of regulatory and internal compliance standards, including risk management frameworks.

Benefits

  • Competitive Bonus
  • Car allowance
  • Private Medical Insurance
  • Pension scheme
  • Life, medical, and income insurance
  • Access to remote GP, nutrition coaching, personal training, unlimited mental health support, and medical second opinion
  • 27 days holiday with the option to buy and sell up to 5 days (plus Bank Holidays)
  • Salary sacrifice electric car scheme with free on-site electric chargers

Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We offer a supportive, inclusive environment with opportunities for charity and volunteer work, and career growth.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk.

Company

Unum UK

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Management and Manufacturing

Referrals increase your chances of interviewing at Unum UK by 2x

Guildford, Reading, Frimley, Bracknell, Newbury, Wallingford, Andover, Winnersh, Lower Eashing – various UK locations and remote/hybrid options

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Senior Operational Readiness Manager employer: Unum UK

At Unum UK, we pride ourselves on fostering a supportive and inclusive work environment that empowers our employees to thrive. With competitive benefits such as private medical insurance, generous holiday allowances, and opportunities for personal and professional growth, we are dedicated to creating a workplace where your ambitions can come to life. Located in Dorking or Basingstoke, our hybrid working model allows for flexibility while being part of a dynamic team focused on making a positive impact in the employee benefits sector.
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Contact Detail:

Unum UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Operational Readiness Manager

✨Tip Number 1

Familiarise yourself with Unum UK's mission and values. Understanding their focus on creating healthy, happy workplaces will help you align your responses during interviews and demonstrate that you're a good cultural fit.

✨Tip Number 2

Network with current or former employees of Unum UK on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations for the Senior Operational Readiness Manager role.

✨Tip Number 3

Prepare specific examples of your experience in change management and operational readiness. Be ready to discuss how you've successfully led teams through transitions and implemented strategies that align with business goals.

✨Tip Number 4

Research the latest trends in operational readiness and process optimisation. Being knowledgeable about current methodologies will not only impress your interviewers but also show that you are proactive and committed to continuous improvement.

We think you need these skills to ace Senior Operational Readiness Manager

Strategic Leadership
Operational Readiness Planning
Change Management Methodologies
Team Development and Management
Process Optimisation
System Deployment
Process Integration
Risk Management Frameworks
Regulatory Compliance Knowledge
Performance Metrics Monitoring
Effective Communication Skills
Relationship Building
Analytical Thinking
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Senior Operational Readiness Manager role. Focus on your leadership abilities, change management experience, and any specific achievements in operational readiness.

Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the role at Unum UK. Mention how your strategic mindset and communication skills can contribute to their mission of creating healthy workplaces.

Highlight Relevant Experience: In your application, emphasise your experience in leading high-performing teams and managing change. Provide specific examples of how you've successfully implemented operational strategies in previous roles.

Showcase Your Knowledge: Demonstrate your understanding of change management methodologies and process optimisation in your application. This will show that you are well-prepared for the challenges of the role and can hit the ground running.

How to prepare for a job interview at Unum UK

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Senior Operational Readiness Manager. Familiarise yourself with operational readiness strategies and how they align with business goals, as this will help you articulate your fit for the role.

✨Showcase Leadership Skills

Prepare examples that demonstrate your ability to lead high-performing teams. Discuss specific instances where you've successfully managed change and developed team capabilities, as these are crucial for the position.

✨Familiarise with Change Management Methodologies

Brush up on various change management methodologies. Be ready to discuss how you've applied these in past roles to ensure seamless transitions and successful adoption of new processes.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and risk management abilities. Think of situations where you've had to assess critical operational areas and how you approached testing and mitigation.

Senior Operational Readiness Manager
Unum UK

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  • Senior Operational Readiness Manager

    Basingstoke
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-09-18

  • U

    Unum UK

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