At a Glance
- Tasks: Lead digital projects that enhance the employer journey and drive engagement.
- Company: Join Unum UK, a specialist in employee benefits with a supportive culture.
- Benefits: Generous bonus, health cash plan, remote GP access, and 27 days holiday.
- Other info: Inclusive environment with endless opportunities for personal and professional growth.
- Why this job: Make a real impact on workplace wellbeing while growing your career.
- Qualifications: Strong communication, project management skills, and understanding of customer journeys.
The predicted salary is between 36000 - 60000 £ per year.
Who are we?
We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.
The role
Owning one of the 3 digital front doors to Unum – UnumSync, UnumOnline and Help@Hand, you will be the first point of contact for your product, owning the change backlog to ensure the product functions day to day but is also built for the future. An Agile leader, the Product Owner collaborates closely with the Journey Lead along with key stakeholders from Proposition, Operations, Distribution, Marketing and Technology to drive capability development in support of excellent customer experience. The Product Owner manages the scrum team delivery of supporting capabilities needed for execution of the roadmap, driving feature definition and keeping the teams focused on delivering what matters most.
What will you bring?
- Own and manage the product vision, strategy, roadmap, and backlog.
- Act as the primary decision‑maker for all product‑related matters.
- Create, prioritise, and maintain backlog items, including features, user stories, and acceptance criteria.
- Ensure the backlog supports both business priorities and long‑term technical integrity.
- Translate customer needs and insights into actionable development requirements.
- Partner with Journey Leads and stakeholders to research, design, test, and implement digital solutions.
- Drive development of digital propositions that enhance customer experience, engagement, and revenue growth.
- Collaborate with business, IT, marketing, and external partners to deliver product outcomes.
- Manage stakeholder relationships and facilitate clear, effective communication.
- Gather and utilise customer feedback through surveys, interviews, focus groups, usability testing, and prototyping.
- Develop and deliver strategic product roadmaps aligned to business objectives and IT delivery plans.
- Define, monitor, and report on product KPIs, adoption metrics, and benefit realisation.
- Stay informed on industry trends, customer needs, and market developments to shape product strategy.
- Represent and promote the product externally with brokers, employers, and wider market stakeholders.
- Support business case development, cost‑benefit analysis, and strategic recommendations.
- Ensure products and propositions comply with governance, regulatory, and customer requirements.
- Lead and support cross‑functional project teams to deliver against agreed timelines.
About You
- Bachelor’s degree preferred, or equivalent combination of education and experience.
- Strong verbal, written communication and presentation skills, including the ability to translate technical subject matter to non‑technical audiences.
- Demonstrated success in progressive delivery of technical projects.
- Proven ability to lead a team, influence with and without authority, challenge the status quo, and create a competitive advantage for the organization.
- Product Owner certification preferred (PSPO and/or CSPO).
- Proven understanding of product management lifecycle and agile methodologies.
- Experience in developing and understanding digital technology roadmaps including identification and understanding of technical requirements.
- Strong interpersonal skills and a track record of engaging with customers and cross‑functional stakeholders at all levels, with a demonstrated ability to listen, influence, and relate to customers and stakeholders in their own language.
- Proven ability to help inform leaders in making difficult decisions.
- Creative thinker and problem solver who can confidently express complex ideas in an articulate, concise manner.
- Demonstrates high levels of ownership and accountability, is a self‑starter, and can effectively chart a path forward in ambiguous situations or under general direction.
- Demonstrates the ability to champion change and support teams through change.
- Able to effectively coach, mentor, and identify and address skill needs and gaps for continuous improvement of self and team.
The Successful Digital Product Owner Can Expect
- Generous Bonus
- Pension scheme
- Life, medical and income insurance
- Access to remote GP, nutrition coaching, personal training, unlimited mental health support, and medical 2nd opinion
- 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
- Salary sacrifice electric car scheme with free on‑site electric chargers.
Why join us?
At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. As a part of our commitment to creating an inclusive workplace, we actively encourage applications from those with disabilities and those with long‑term health conditions. If you meet the essential criteria for the role and choose to opt in to the scheme during your application, you will be offered an interview under the Disability Confident Scheme.
We are proud to be a Disability Confident Employer.
If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk.
Company: Unum UK
Digital Product Owner in Dorking employer: Unum UK
At Unum, we pride ourselves on being a leading employee benefits provider that fosters a supportive and inclusive work environment in Dorking. Our commitment to employee growth is evident through our generous benefits package, including performance-based incentives, extensive health support, and opportunities for professional development, making us an excellent employer for actuaries looking to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Owner in Dorking
✨Tip Number 1
Network like a pro! Reach out to current employees at Unum or in similar roles on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by understanding Unum's values and recent projects. We want to show that we’re not just a good fit for the role, but also for the company culture.
✨Tip Number 3
Practice our storytelling skills! We should be ready to share specific examples of how we've managed projects or improved user experiences. This will help us stand out during interviews.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep us fresh in the interviewer's mind and shows our enthusiasm for the role.
We think you need these skills to ace Digital Product Owner in Dorking
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Digital Product Owner role. Highlight your experience in managing digital projects and stakeholder engagement, as these are key for us at Unum.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that align with the responsibilities mentioned in the job description. We want to see how you’ve driven engagement and improved user journeys.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your personality.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Unum UK
✨Know Your Digital Product Inside Out
Before the interview, make sure you understand the digital products Unum offers. Familiarise yourself with their employer journey and think about how you can enhance it. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Master Stakeholder Management
Since this role requires excellent stakeholder management skills, prepare examples of how you've successfully collaborated with different teams in the past. Think about specific situations where you influenced others or resolved conflicts to achieve a common goal.
✨Showcase Your Project Management Skills
Be ready to discuss your project management experience. Prepare to explain how you've translated strategies into actionable tasks and managed product backlogs. Use concrete examples to illustrate your ability to prioritise effectively and deliver results.
✨Data-Driven Decision Making
Unum values insights and analytics, so come prepared to discuss how you've used data to inform your decisions in previous roles. Think about specific metrics you've tracked and how they influenced your approach to enhancing customer journeys.
