Operational Risk Analyst in Basingstoke

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

The role

We're looking for an experienced Risk Analyst to join our First Line Operational Risk team and play a key role in embedding effective risk management across the business. This role is well suited to someone with a background in Operational Risk, Risk & Controls, Governance, Compliance or Audit, ideally within a regulated environment such as Financial Services.

What will you bring?

This is an exciting opportunity for someone looking to play a key role in shaping a positive risk culture, helping operational teams understand, assess and mitigate risks while balancing commercial and customer outcomes. The role offers excellent exposure across the business, providing opportunities to partner with a wide range of stakeholders and gain insight into diverse operational areas. This is a hybrid role with 3 days in office and 2 days working from home, therefore you must be commutable to either our Basingstoke or Dorking offices.

What will you be doing?

• You’ll take part and lead on first line risk management activities across the business, helping ensure risks are understood, controlled and managed effectively.
• You’ll work closely with operational teams, project stakeholders and risk colleagues to provide guidance, oversight and challenge, while helping to strengthen risk awareness and ownership across Unum.

Key Responsibilities Will Include:

• Facilitating Risk & Control Self-Assessments (RCSAs), ensuring risks, controls and actions remain current and effective.
• Supporting business projects and change initiatives by identifying potential risks and control impacts early in the process.
• Acting as a trusted risk partner to operational teams, helping translate risk concepts into clear, practical actions for non-risk stakeholders.
• Overseeing the investigation and resolution of operational risk events and incidents, including root cause analysis and lessons learned activity.
• Producing meaningful risk reporting, dashboards and management information for senior leaders and governance forums.
• Building strong relationships across the business to drive accountability, challenge thinking and embed a positive risk culture.
• Supporting operational resilience, business continuity and risk improvement initiatives when required.
• Working closely with Second Line Risk teams to ensure alignment with regulatory expectations and risk frameworks.

What are we looking for?

• Proven experience within operational risk, first line risk, controls or governance roles, ideally within financial services or a regulated environment.
• Hands-on experience facilitating RCSA (Risk & Control Self-Assessment) activities.
• Confident identifying, assessing and articulating risk impacts to a broad range of stakeholders, including those with limited risk knowledge.
• The ability to provide practical, commercial risk advice while maintaining appropriate challenge and oversight.
• Experience supporting projects or business change initiatives from a risk perspective.
• Analytical skills with the ability to interpret risk data, identify themes and present insights clearly.
• Excellent communication and stakeholder management skills, with the confidence to influence at multiple levels of the organisation.
• Exposure to incident management, risk event reviews and root cause analysis.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.

Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. As a part of our commitment to creating an inclusive workplace, we actively encourage applications from those with disabilities and those with long-term health conditions. We are proud to be a Disability Confident Employer.