Unum UK in Basingstoke is seeking a Customer Service Advisor to join our Health team. You will handle customer enquiries by phone, email and written correspondence, supporting members, brokers and clients with policy and claims-related queries and providing accurate guidance.
You will deliver a high-quality service focused on first-contact resolution, manage escalated enquiries with empathy, and contribute to team performance while building strong knowledge of our products, systems and
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Health Claims & Service Advisor in Basingstoke employer: Unum UK
Unum UK is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With a hybrid working model, employees enjoy the flexibility of working from home while also benefiting from in-person engagement at our Basingstoke or Dorking offices. We are committed to developing our team members through continuous learning opportunities and a focus on effective risk management within the dynamic financial services sector.
