Account Manager

Account Manager

Basingstoke Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead and nurture relationships with key clients, ensuring outstanding service and strategic insights.
  • Company: Unum UK is a specialist employee benefits provider focused on creating healthy workplaces.
  • Benefits: Enjoy generous bonuses, excellent pension contributions, and access to remote health services.
  • Why this job: Join a supportive culture that values growth, inclusivity, and social impact through charity opportunities.
  • Qualifications: Proven client-facing experience, strong communication skills, and strategic thinking are essential.
  • Other info: Home-based role with travel required; flexible holiday options available.

The predicted salary is between 36000 - 60000 £ per year.

Job Posting End Date: August 21

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

The role

What will you be doing?

Account Manager
Home based – Travel required to client sites and occasional visits to Unum offices in London, Dorking & Basingstoke
We are looking for an Account Manager to join our client partnerships team here at Unum UK. In this position, you will be responsible for leading and nurturing relationships with a select group of key clients – ensuring they receive outstanding service, strategic insight and long-term value from their partnership with Unum.
This is a highly collaborative role, where you will take ownership of relationships, working closely with internal teams to deliver tailored solutions and drive satisfaction.
You will lead structured review meetings, using data and market knowledge to identify opportunities for growth and improvement. You will be a natural relationship builder, confident in presenting and influencing and committed to deliver excellent customer service.

What will you bring?

What will you bring:

  • Proven experience in client-facing roles, ideally within Group Risk or Employee Benefits, with a strong focus on retention and relationship management.
  • Excellent interpersonal, communication, and presentation skills, with the ability to engage confidently at all levels.
  • Strong organisational and project management abilities, with a proactive approach to time management and problem-solving.
  • Strategic thinker with leadership presence, able to build internal and external partnerships, foster collaboration, and tailor solutions to client needs.

Our Benefits:

  • Generous Bonus
  • Life and Income Protection Insurance
  • Excellent pension contributions
  • Access to remote GP, nutrition coaching, personal training, unlimited mental health support, and medical second opinion
  • 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
  • Salary sacrifice, electric car scheme with free on-site electric chargers.
  • Company-funded Health Cash Plan

#LI-JM1

Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

Company:

Unum UK #J-18808-Ljbffr

Account Manager employer: Unum Insurance

Unum UK is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong focus on creating healthy workplaces, we offer generous benefits including a competitive bonus structure, comprehensive health support, and flexible holiday options. Our inclusive work culture fosters collaboration and personal development, making it an ideal environment for those looking to thrive in their careers while making a meaningful impact.
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Contact Detail:

Unum Insurance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Familiarise yourself with Unum's services and values. Understanding their approach to employee benefits and client relationships will help you align your experience with their mission during discussions.

✨Tip Number 2

Network with current or former employees of Unum. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.

✨Tip Number 3

Prepare specific examples from your past experiences that demonstrate your relationship management skills. Be ready to discuss how you've successfully nurtured client relationships and driven satisfaction in previous roles.

✨Tip Number 4

Stay updated on industry trends related to employee benefits and group risk. Being knowledgeable about current market conditions will allow you to engage in meaningful conversations and showcase your strategic thinking.

We think you need these skills to ace Account Manager

Client Relationship Management
Interpersonal Skills
Communication Skills
Presentation Skills
Project Management
Organisational Skills
Strategic Thinking
Problem-Solving Skills
Data Analysis
Collaboration
Customer Service Excellence
Influencing Skills
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, particularly within Group Risk or Employee Benefits. Emphasise your skills in relationship management and retention, as these are key for the Account Manager position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal and communication skills. Use specific examples to demonstrate how you've successfully built relationships and delivered excellent customer service in previous roles.

Highlight Strategic Thinking: In your application, mention instances where you've used strategic thinking to identify growth opportunities or improve client satisfaction. This will show that you possess the qualities they are looking for in an Account Manager.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role that involves client interactions.

How to prepare for a job interview at Unum Insurance

✨Showcase Your Relationship-Building Skills

As an Account Manager, your ability to build and nurture relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, highlighting your communication and interpersonal skills.

✨Demonstrate Strategic Thinking

Be ready to discuss how you approach strategic planning and problem-solving. Think of specific instances where you've identified growth opportunities for clients and tailored solutions to meet their needs.

✨Prepare for Data-Driven Discussions

Since the role involves leading structured review meetings, brush up on how to present data effectively. Be prepared to discuss how you've used data to drive decisions and improve client satisfaction in previous roles.

✨Exhibit Your Organisational Skills

The job requires strong organisational and project management abilities. Share examples of how you've successfully managed multiple projects or clients simultaneously, showcasing your proactive approach to time management.

Account Manager
Unum Insurance
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U
  • Account Manager

    Basingstoke
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-08-24

  • U

    Unum Insurance

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