At a Glance
- Tasks: Assess claims and support individuals during their time of need.
- Company: Join Unum, a leading employee benefits provider with a mission to create healthy workplaces.
- Benefits: Enjoy full training, generous bonuses, and comprehensive health support.
- Other info: Flexible working options and endless opportunities for personal and professional growth.
- Why this job: Start a meaningful career where you can truly make a difference.
- Qualifications: Curiosity, strong communication skills, and a background in relevant fields are ideal.
The predicted salary is between 500 - 1500 £ per month.
Who are we? We're a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we're on a collective mission to help the working world thrive.
The role
What will you be doing? We are looking for Trainee Claims Assessors to join us here at Unum. You will play a key part in delivering financial security and support to individuals and families when they need it most. You will be provided with full training and ongoing support to help you succeed in the role. If you're looking to start a meaningful career where you can make a real difference, this could be the opportunity for you.
What will you bring?
- Assessing Claims: Learn to manage and assess claims using medical and policy knowledge.
- Customer Communication: Deliver clear, empathetic updates to customers throughout the claims process.
- Team Collaboration: Work closely with colleagues across the Claims department while also managing your own caseload.
- Service Excellence: Build strong relationships with clients and stakeholders, always putting the customer first.
We're seeking individuals who are:
- Curious and Analytical: Able to investigate, spot patterns, and think critically.
- Strong Communicators: Confident in both written and verbal communication, with a customer-focused mindset.
- Organised and Resilient: Comfortable managing varied workloads in a fast-paced environment.
- Empathetic and Professional: Able to handle sensitive situations with care and discretion.
The ideal candidate will have a similar background in case management, insurance, banking or investigation work. Additionally, similar qualifications or experience in law, psychology, nursing or a related field have proved successful.
The successful Trainee Claims Assessor can expect:
- Full training
- Generous Bonus
- Pension scheme
- Life, medical and income Insurance
- Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion
- 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
- Salary sacrifice electric car scheme with free on site electric chargers.
From our experience, this position is commutable from Farnborough, down to Guildford or Horsham and across to Crawley and surrounding areas. We hire candidates for this position throughout the year, with planned start dates in June and November. Whilst these are our main intake periods, we welcome applications year round. We often begin recruitment two months prior to a planned start date.
Why join us? At Unum, we've created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We've built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.
If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to Company: Unum UK
Trainee Claims Assessor in Dorking employer: Unum Group
Unum is an exceptional employer that prioritises the well-being and professional growth of its employees. With comprehensive training, generous benefits including a pension scheme and health support, and a culture that fosters inclusivity and collaboration, Unum provides a meaningful career path for Trainee Claims Assessors. Located conveniently for commuters from surrounding areas, this role offers the chance to make a real difference in people's lives while being part of a supportive team.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Claims Assessor in Dorking
✨Tip Number 1
Network like a pro! Reach out to current employees at Unum on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Trainee Claims Assessor role.
✨Tip Number 2
Prepare for the interview by practising common questions related to claims assessment and customer communication. We recommend using the STAR method to structure your answers, showcasing your skills and experiences effectively.
✨Tip Number 3
Show your enthusiasm for the role! During interviews, express why you’re passionate about helping others and how you can contribute to creating healthy, happy workplaces at Unum.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Unum.
We think you need these skills to ace Trainee Claims Assessor in Dorking
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Trainee Claims Assessor role. Highlight any relevant experience or skills that match what we're looking for, like strong communication and analytical abilities.
Show Your Empathy:Since this role involves handling sensitive situations, it’s important to convey your empathetic nature in your application. Share examples of how you've supported others or dealt with challenging circumstances in a professional setting.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon to ensure we can easily understand your qualifications and motivations for applying.
Apply Through Our Website:We encourage you to submit your application through our website. This way, you’ll ensure it reaches us directly and you’ll have access to all the latest updates about the role and our company.
How to prepare for a job interview at Unum Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of claims assessment and the role of a Trainee Claims Assessor. Brush up on relevant medical and policy knowledge, as this will help you answer questions confidently and show your enthusiasm for the position.
✨Show Your Empathy
Since the role involves handling sensitive situations, be prepared to demonstrate your empathetic communication skills. Think of examples from your past experiences where you've successfully communicated with customers or clients, especially in challenging circumstances.
✨Be Organised
The job requires managing a varied workload, so showcase your organisational skills during the interview. You might want to discuss how you prioritise tasks or manage your time effectively, perhaps by sharing a specific example of a busy period in your life.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or team dynamics. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
