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- Tasks: Manage remedial works and ensure customer satisfaction in occupied properties.
- Company: Leading housebuilder in Exeter focused on quality and sustainability.
- Benefits: Competitive salary, travel opportunities, and a chance to make a difference.
- Why this job: Join a team dedicated to creating homes that people love.
- Qualifications: Experience in customer service and strong stakeholder management skills required.
- Other info: Full UK driving license needed for site travel across the South West.
The predicted salary is between 36000 - 60000 £ per year.
A leading housebuilder in Exeter is seeking a dedicated individual to manage remedial works across occupied properties. The ideal candidate will have extensive experience in customer service within the housebuilding sector and a passion for maintaining quality and customer satisfaction.
This role requires strong stakeholder management skills and a full UK driving license to travel across the South West to various sites.
Join a company committed to creating sustainable communities and delivering homes that people love.
Customer Service Field Manager - New Homes Quality Lead in Exeter employer: untypical
Contact Detail:
untypical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Field Manager - New Homes Quality Lead in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the housebuilding sector, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal coffee, be ready to discuss your experience in customer service and how it relates to managing quality in new homes.
✨Tip Number 3
Be proactive! If you see a company you admire, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with them. You never know what opportunities might arise!
✨Tip Number 4
Prepare for interviews by researching the company’s values and recent projects. Tailor your answers to show how your passion for customer satisfaction aligns with their mission of creating sustainable communities.
We think you need these skills to ace Customer Service Field Manager - New Homes Quality Lead in Exeter
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service in the housebuilding sector. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
Highlight Your Stakeholder Management Skills: Make sure to emphasise your experience in managing relationships with various stakeholders. We want to know how you've successfully navigated challenges and maintained strong connections in your past positions.
Tailor Your Application to Us: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our company values and the specifics of the role. Show us why you’re the perfect fit for the Customer Service Field Manager position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at untypical
✨Know Your Stuff
Make sure you brush up on your knowledge of the housebuilding sector. Understand the common issues that arise in customer service and remedial works, especially in occupied properties. This will show your potential employer that you're not just passionate about quality and customer satisfaction, but that you also have the expertise to back it up.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've successfully managed relationships with various stakeholders in previous roles. Whether it's clients, contractors, or team members, being able to demonstrate your strong stakeholder management skills will be crucial for this position.
✨Be Ready to Discuss Travel Logistics
Since the role involves travelling across the South West, be prepared to discuss your driving experience and how you plan to manage your time effectively while on the road. This shows that you’re organised and ready to take on the responsibilities of the job.
✨Align with Their Values
Research the company’s commitment to creating sustainable communities and delivering homes that people love. Be ready to discuss how your personal values align with theirs, and share any relevant experiences that highlight your dedication to quality and customer satisfaction.