At a Glance
- Tasks: Carry out multi-trade repairs and maintenance on new homes while providing top-notch customer service.
- Company: Join a reputable housing association dedicated to quality and community.
- Benefits: Enjoy a bonus scheme, enhanced pension, life assurance, and 26 days holiday plus bank holidays.
- Other info: Be part of a team that values safety, professionalism, and customer satisfaction.
- Why this job: Make a difference in people's homes while developing your skills in a supportive environment.
- Qualifications: Experience in carpentry, plumbing, and maintenance is essential; a full UK driving licence is required.
The predicted salary is between 30000 - 40000 £ per year.
This post delivers multi‑trade repairs and maintenance to new homes housing developments, providing excellent customer service at all times. The post will cover our developments across the Bedford based region.
Responsibilities
- To carry out general maintenance and repairs to new build properties including associated carpentry, preparation, making good, and other types of internal and external works as instructed by the Customer Services Manager.
- To maintain appropriate and accurate records of time, duration and scope of works undertaken, together with materials and plant utilised on each project.
- To ensure that all works are undertaken in a safe manner, in accordance with good practice and current legislation.
- Requesting necessary materials and plan as required to ensure effective completion of the works, minimising waste and surplus materials wherever possible.
- To liaise with customers, ensuring they are kept informed on the nature and duration of works to be undertaken, making appointments where necessary and ensuring these are kept.
- To carry out works in a courteous and professional manner, ensuring that the reputation and standing of the association is positively promoted in all dealings.
- To provide a customer focused service at all times.
- To communicate effectively and work productively with all other staff.
- To undertake other related tasks that are reasonably requested by the Customer Services Manager.
- Observe and comply with the company policies and procedures for Health and Safety.
Qualifications
- Formal training or experience of carpentry, basic plumbing, decoration and maintenance is essential.
- Experience in a similar role would be an advantage.
- A full UK driving licence is required for this role.
Benefits
- Bonus Scheme
- Enhanced pension Scheme
- Life Assurance
- 26 days holiday with additional bank holidays
- Holiday Buy Scheme
- Employee Assistance Programme
Maintenance Operative in Bedford employer: untypical
As a Maintenance Operative with us, you will be part of a dynamic team dedicated to delivering high-quality repairs and maintenance across new housing developments in the Bedford area. We pride ourselves on fostering a supportive work culture that prioritises employee growth, offering comprehensive benefits such as a bonus scheme, enhanced pension, and generous holiday allowances. Join us to enjoy a fulfilling career where your skills are valued, and you can make a real difference in our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Operative in Bedford
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience in maintenance or repairs before applying. Whether it's volunteering or helping out friends, showing that you can handle the tools and tasks will make you stand out.
✨Tip Number 2
Network like a pro! Chat with people in the industry, attend local events, or join online forums. You never know who might have a lead on a job or can give you insider tips on what employers are looking for.
✨Tip Number 3
When you get an interview, be ready to showcase your customer service skills. Remember, it’s not just about fixing things; it’s about how you interact with customers. Share examples of how you've handled tricky situations in the past.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are keen on joining us. Plus, it shows you're serious about the role and want to be part of our team.
We think you need these skills to ace Maintenance Operative in Bedford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in carpentry, plumbing, and maintenance. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Strong Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about maintenance work and how you can provide excellent customer service. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills:Since you'll be liaising with customers, it's important to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you've kept customers informed in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at untypical
✨Know Your Trades
Brush up on your carpentry, plumbing, and general maintenance skills. Be ready to discuss specific examples of repairs you've handled in the past, as this will show your practical knowledge and experience.
✨Customer Service is Key
Since this role involves liaising with customers, think of instances where you provided excellent customer service. Prepare to share how you kept clients informed and satisfied during your previous jobs.
✨Safety First
Familiarise yourself with health and safety regulations relevant to maintenance work. Be prepared to discuss how you ensure safety on the job, as this is crucial for the role and shows your commitment to best practices.
✨Be Organised
Highlight your ability to keep accurate records of your work. Think about how you manage time and materials effectively, and be ready to explain your approach to minimising waste during projects.
