Customer Experience & Service Coordinator in Bedford

Customer Experience & Service Coordinator in Bedford

Bedford Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver exceptional customer service and enhance the customer journey.
  • Company: Join untypical, a vibrant company focused on customer satisfaction.
  • Benefits: Enjoy a supportive work environment with opportunities for growth.
  • Other info: Collaborative team atmosphere with a focus on continuous improvement.
  • Why this job: Make a real difference in customer experiences and drive improvements.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 30000 - 40000 Β£ per year.

untypical is seeking a Customer Services Coordinator for the Bedford office to deliver a professional, positive and enthusiastic service to our customers.

The role focuses on planning workloads, managing the customer journey, defect resolution, and improving aftercare through collaboration with the Customer Care Manager and senior team.

You will drive continuous improvement in customer satisfaction and track service levels to support on-site performance.

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Customer Experience & Service Coordinator in Bedford employer: untypical

At untypical, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Lead Site Manager in Exeter, you will benefit from ongoing professional development opportunities while contributing to meaningful projects that create homes for the community. Our commitment to health and safety, alongside a supportive team environment, makes us an excellent employer for those looking to make a real impact in residential housebuilding.

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Contact Details:

untypical Recruitment Team

We think you need these skills to ace Customer Experience & Service Coordinator in Bedford

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Interpersonal Skills
Customer Care
Coordination Skills