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- Tasks: Provide 3rd line support for Microsoft technologies and assist end-users with technical issues.
- Company: Join Müller, a top FMCG brand in the UK, known for its delicious dairy products.
- Benefits: Enjoy competitive salary, health care, flexible benefits, and a supportive work environment.
- Why this job: Perfect for tech enthusiasts wanting to grow in a dynamic team while making an impact.
- Qualifications: Experience with Microsoft Active Directory and 365 is preferred; a degree is a plus.
- Other info: Hybrid work model: 3 days on-site at Market Drayton or East Kilbride.
The predicted salary is between 36000 - 60000 £ per year.
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Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain. Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves millions of times each year.
Müller has been a loved brand in the UK for over 30 years. It’s a household name – and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year.
We pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including:
Competitive Salary /Bonus scheme /Health Care Package /Contributory pension plan /Life Assurance /Employee Assistance Programme /Generous annual leave increasing with service /Flexible benefits programme /In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store /We offer a supportive work environment, and opportunities for professional growth and development.
We are seeking a highly skilled User Workplace Services Analyst to join our team in Market Drayton, Telford or East Kilbride. The role is a hybrid working model; you will be required on site at one of the aforementioned locations 3 days per week.
The successful candidate will be responsible for providing 3rd line support and assistance to Group IT teams and end-users on issues related to Microsoft Active Directory, PKI, Microsoft 365 (Entra-ID, InTune), Azure and Microsoft Exchange Online and On-Premise 2016/2019. You will be responsible for ensuring that all requests are responded to in a timely manner and resolved satisfactorily. Additionally, you will be required to work with other members of the IT team to ensure that all systems are functioning correctly and that all software is up-to-date.
If you have a passion for technology and a desire to provide exceptional support to end-users, then this could be the perfect opportunity for you.
Responsibilities:
– Provide technical support to end-users on issues related to Microsoft Active Directory Domain Services, PKI, Licensing, Microsoft 365 (inc. Entra-ID, InTune) and Microsoft Exchange Online and On-Premise 2016/2019.
– Ability to write, maintain, report and support the environment with the use of PowerShell and PowerApps.
– Respond to and resolve user requests in a timely and professional manner.
– Troubleshoot and resolve issues related to user accounts, permissions, and access rights.
– Assist with the configuration, deployment, and management of Microsoft Active Directory Domain Services, PKI, Microsoft M365 (inc. Entra-ID, Intune) and Microsoft Exchange 2016/2019.
– Ensure that all software applications are up-to-date and functioning correctly.
– Work with other members of the IT team to identify and resolve issues related to user workplace services.
– Participate in the development of policies, procedures, and guidelines related to user workplace services.
– Stay up-to-date with emerging trends and technologies in the user workplace services space.
– Provide training and support to Administrators on the use of Microsoft Active Directory Domain Services, PKI, Microsoft M365 (inc. Entra-ID, Intune) and Microsoft Exchange Online and On-Premise 2016/2019.
User Workplace Services Analyst key skills & experience:
– Bachelor\’s degree in Computer Science or related field, desired but not essential.
– At least 3 years of experience working with Microsoft Active Directory, Microsoft 365 (inc. Entra-ID, Intune), PowerShell and Microsoft Exchange Online and On-Premise 2016/2019.
– Strong analytical and problem-solving skills.
– Excellent communication skills and the ability to work well in a team.
– Strong attention to detail and ability to work in a fast-paced environment.
– Ability to multitask and manage multiple projects simultaneously.
– Strong knowledge of IT security best practices.
– Ability to work independently and prioritise tasks effectively.
– Certification in Microsoft Active Directory, Microsoft 365 (inc. Entra-ID, Intune), PowerShell and Microsoft Exchange Online and On-Premise 2016/2019 is a plus.
The Process
If you have the skills and experience in the above areas and would like to be considered for this role, please apply at #LI-Hybrid
#J-18808-Ljbffr
User Workplace Services Analyst employer: Unternehmensgruppe Theo Müller
Contact Detail:
Unternehmensgruppe Theo Müller Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Workplace Services Analyst
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Microsoft Active Directory, Microsoft 365, and PowerShell. Having hands-on experience or relevant projects to discuss can set you apart during the interview.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you successfully resolved technical issues. Be ready to explain your thought process and the steps you took to troubleshoot effectively.
✨Tip Number 3
Highlight your ability to work in a team and communicate effectively. Prepare to discuss how you've collaborated with others in previous roles, especially in IT environments, as teamwork is crucial for this position.
✨Tip Number 4
Stay updated on the latest trends and technologies in user workplace services. Mention any recent certifications or courses you've completed that relate to the role, as this demonstrates your commitment to professional growth.
We think you need these skills to ace User Workplace Services Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft Active Directory, Microsoft 365, and PowerShell. Use specific examples to demonstrate your problem-solving skills and technical expertise.
Craft a Strong Cover Letter: In your cover letter, express your passion for technology and your desire to provide exceptional support. Mention how your skills align with the responsibilities listed in the job description.
Showcase Relevant Skills: Emphasize your analytical and communication skills, as well as your ability to work in a team. Provide examples of how you've successfully managed multiple projects or resolved user issues in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Unternehmensgruppe Theo Müller
✨Show Your Technical Skills
Be prepared to discuss your experience with Microsoft Active Directory, Microsoft 365, and PowerShell. Highlight specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your analytical and troubleshooting skills. Practice articulating your thought process when approaching technical issues.
✨Communicate Effectively
Since the role involves supporting end-users, showcase your communication skills. Be clear and concise in your answers, and provide examples of how you've successfully communicated technical information to non-technical users.
✨Emphasize Team Collaboration
The job requires working closely with other IT team members. Share experiences where you collaborated on projects or resolved issues as part of a team, highlighting your ability to work well with others.
