At a Glance
- Tasks: Manage customer orders and resolve queries in a dynamic supply chain environment.
- Company: Join Müller, a leading dairy business with a strong heritage.
- Benefits: Enjoy competitive benefits, including generous leave and a contributory pension plan.
- Other info: Inclusive workplace welcoming applications from all backgrounds.
- Why this job: Be part of a collaborative team delivering top-notch service to customers.
- Qualifications: Experience in supply chain or customer service with strong Excel skills required.
The predicted salary is between 30000 - 40000 £ per year.
Contract type: 9 Month Fixed Term Contract
Location: East Kilbride, SCT, GB, G74 4PA
At Müller, we’re passionate about delivering delicious, nutritious products to millions of households every day. Join our Customer Operations team and play a key role in delivering best‑in‑class service for our customers.
What you’ll be doing:
- Managing customer orders using systems such as SAP and AS400, ensuring orders are accurate and on time
- Acting as a key point of contact for customers and Supply Chain partners, resolving queries and service issues
- Owning service level reporting and proactively identifying and resolving performance trends
- Maintaining accurate customer data and communicating updates across the business
- Supporting cross‑functional meetings and collaborating with internal teams to improve service delivery
- Creating and following standard operating procedures to ensure consistency and excellence
What we’re looking for:
- Experience in supply chain or customer service with strong Excel skills
- A confident communicator with strong attention to detail and a proactive approach
- Ability to manage priorities, solve problems and work to tight deadlines
- A team player who takes ownership and builds strong relationships
- Desirable experience with SAP, AS400 or Cognos and an understanding of FMCG supply chains
What you’ll receive:
- The opportunity to work with a leading dairy business with a strong heritage and ambitious future
- A supportive, collaborative team environment
- Contributory pension plan
- Life assurance
- Employee Assistance Programme
- Generous annual leave increasing with service
- Access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store
At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know – we’re happy to support you.
Supply Chain Executive FTC employer: Unternehmensgruppe Theo Müller
At Unternehmensgruppe Theo Müller, we pride ourselves on fostering a supportive and inclusive work environment where every employee can thrive. As an Employee Relations Partner in Severnside, you will benefit from our commitment to professional development, with ample opportunities for training and growth, all while being part of a collaborative team dedicated to upholding the highest standards of employment legislation.
Contact Details:
Unternehmensgruppe Theo Müller Recruitment Team
