First Response Technician
Manchester | Permanent
Are you a technically minded problem-solver with experience in food manufacturing and a passion for continuous improvement?
At Müller Milk & Ingredients , we're looking for a First Response Technician to provide rapid technical support to our frontline teams, helping to optimise performance, minimise downtime and drive operational excellence. Working as part of a high-performing engineering and production team, you'll play a key role in identifying root causes, coaching colleagues and delivering sustainable solutions that improve site performance.
Shift Pattern: 4 on 4 off Days & Nights (7am-7pm / 7pm-7am)
You'll gain exposure to:
- Providing first-line technical support to production teams across the site
- Using problem-solving tools and PDCA methodologies to identify and implement long-term fixes
- Coaching and developing frontline colleagues to improve technical capability and ownership
- Working closely with Rapid Response Engineers to resolve issues quickly and effectively
- Driving operational excellence projects that improve performance, reduce waste and enhance reliability
What you'll bring:
- Previous experience within a food manufacturing, FMCG or production environment
- Strong technical understanding with a relevant engineering or technical qualification
- Excellent problem-solving and root cause analysis skills
- A proactive approach to continuous improvement and operational excellence
- Ability to coach and support colleagues in developing technical knowledge and problem-solving capability
- Experience working collaboratively within cross-functional teams
- Good understanding of maintenance excellence and asset care principles
- A strong commitment to health, safety and quality standards
Behaviours you live by
We're looking for someone who is concerned with the how as much as the what . You'll embrace our Müller behaviours and bring them to life every day:
Be Bold | Own It | We Care | One Team
No Hard Graft Goes Unnoticed:
- Annual bonus opportunity (up to 5%)
- Salary sacrifice pension scheme with Müller matching contributions up to 8%
- Life assurance at 2x annual salary
- 33 days annual leave (including bank holidays), pro rata
- Müller Rewards discount platform offering savings across shopping, travel, leisure and more
- Free onsite parking
- Employee assistance programme and wellbeing support
Pour in the Passion. Love the Result.
If you're looking for an opportunity to develop your technical expertise, make a real impact on operational performance and be part of a team committed to continuous improvement, we'd love to hear from you. Whether you're looking to take the next step in your career or bring your existing experience into a fast-paced manufacturing environment, this could be your next opportunity with Müller.
#hiring
First Response Technician employer: Unternehmensgruppe Theo Müller
Müller Milk & Ingredients is an exceptional employer, offering a dynamic work environment in Glasgow where teamwork and initiative are highly valued. With competitive salaries, generous overtime premiums, and a commitment to employee growth, you will thrive in a supportive culture that prioritises food safety and hygiene while producing high-quality dairy products.
Contact Details:
Unternehmensgruppe Theo Müller Recruitment Team
