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- Tasks: Drive category growth and build strong customer partnerships at Müller.
- Company: Join Müller, a leading dairy brand with a passion for quality and innovation.
- Benefits: Competitive salary, bonus scheme, company car, and generous annual leave.
- Other info: Inclusive workplace that values innovation, collaboration, and personal growth.
- Why this job: Shape the future of dairy while making products people love.
- Qualifications: Bachelor’s degree or equivalent experience; strong communication and analytical skills.
The predicted salary is between 40000 - 50000 £ per year.
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain. Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves millions of times each year.
Müller UK & Ireland includes:
- Müller Milk & Ingredients which aims to be Britain’s private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products.
- Müller Yogurt & Desserts which is the UK’s leading yogurt manufacturer responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie.
Location: Market Drayton (Hybrid)
Contract Type: Full-time, Permanent
Bring your passion for category growth and data-driven storytelling to Müller. As a Customer Category Manager, you’ll be at the heart of our commercial strategy—building trusted customer partnerships, unlocking category growth and championing the Müller brand through insight-led thinking.
What You'll Do
- Lead the development and delivery of category growth plans and the SBD Vision, including Perfect Store Standards across all formats (in-store and online).
- Act as the primary category contact for your customer base, supported by a clear external contact strategy.
- Drive simple, effective cross-functional communication on category performance, NPD status and actionable insights.
- Represent the voice of the customer and category in brand development, acting as a Brand Champion.
- Support a coaching culture, encouraging team development and collaboration.
- Contribute to strategic business processes including SBRs, account planning and JBPs.
- Analyse data to identify trends and opportunities, turning insights into compelling commercial stories.
What You'll Bring
- A bachelor’s degree or equivalent experience.
- A confident, articulate and adaptable communication style.
- A positive, can-do mindset with the ability to build strong stakeholder relationships.
- Curiosity and creativity in presenting a compelling vision for growth.
- A keen eye for detail, with the ability to think strategically and challenge the status quo.
- A self-motivated approach and a desire to support both personal and team development.
Desirable experience includes:
- Working knowledge of Circana, Kantar and retailer data systems (e.g. Sainsbury’s SIP).
- Presentation and negotiation skills.
- Basic leadership experience and a strong understanding of commercial processes.
Why Müller?
We’re a values-led business with a passion for quality, innovation and our people. When you join Müller, you’re not just taking a job – you’re becoming part of a team that’s proud to make products people love. Here’s what’s in it for you:
- Competitive salary + bonus scheme
- Company car
- Generous annual leave (increasing with service)
- Contributory pension plan & Life Assurance
- Employee Assistance Programme & flexible benefits
- Exclusive discounts at 800+ retailers online and in-store
Plus, you’ll join a business that values innovation, collaboration and growth.
Ready to shape the future of dairy with us? Apply now and bring your category expertise to a brand that’s built on trust, insight and growth.
At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we’re happy to support you.
Contact Details: F.A.O. UK Recruitment, Müller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ
Customer Category Manager employer: Unternehmensgruppe Theo Müller
Contact Detail:
Unternehmensgruppe Theo Müller Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Category Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Müller on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Müller’s products and values. Show us your passion for category growth and how you can contribute to our mission. Tailor your examples to highlight your data-driven storytelling skills!
✨Tip Number 3
Practice your presentation skills! As a Customer Category Manager, you'll need to communicate insights effectively. Grab a friend and run through your ideas—feedback is key to nailing that pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Müller family. Let’s make those moments of pleasure happen together!
We think you need these skills to ace Customer Category Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for category growth and dairy products shine through. We want to see how excited you are about the role and how you can contribute to Müller’s mission of creating moments of pleasure.
Be Data-Driven: Since this role is all about data-driven storytelling, make sure to highlight any experience you have with analysing data and turning insights into compelling narratives. We love candidates who can back up their ideas with solid evidence!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Customer Category Manager role. We appreciate when candidates take the extra step to connect their background with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining the Müller team!
How to prepare for a job interview at Unternehmensgruppe Theo Müller
✨Know Your Data
As a Customer Category Manager, you'll need to demonstrate your ability to analyse data and identify trends. Before the interview, brush up on your knowledge of Circana, Kantar, and any relevant retailer data systems. Be ready to discuss how you've used data in past roles to drive category growth.
✨Showcase Your Communication Skills
This role requires a confident and adaptable communication style. Practice articulating your thoughts clearly and concisely. Consider preparing examples of how you've successfully built stakeholder relationships or communicated insights that led to actionable outcomes.
✨Prepare for Scenario Questions
Expect questions that assess your strategic thinking and problem-solving abilities. Think of scenarios where you had to challenge the status quo or present a compelling vision for growth. Prepare to share specific examples that highlight your creativity and curiosity.
✨Emphasise Team Development
Müller values a coaching culture, so be prepared to discuss how you've supported team development in the past. Share examples of how you've encouraged collaboration and contributed to a positive team environment, showcasing your leadership experience even if it's basic.