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- Tasks: Manage sea freight shipments and ensure smooth operations from origin to delivery.
- Company: Join Unsworth, a multi award-winning logistics provider simplifying global trade.
- Benefits: Enjoy hybrid working, competitive salary, healthcare, and various staff perks.
- Why this job: Be part of a dynamic team focused on innovation, collaboration, and career growth.
- Qualifications: 2+ years in import sea freight; CargoWise experience preferred.
- Other info: Experience a supportive and diverse work environment with award-winning training.
The predicted salary is between 28800 - 43200 £ per year.
Are you an experienced import professional looking for your next challenge? Unsworth, a multi award-winning logistics and supply chain solutions provider, is seeking a Sea Freight Import Coordinator to join our dynamic import team in Ipswich.
In this key role, you will be responsible for managing sea freight shipments from origin to final delivery, providing exceptional customer service and ensuring smooth, efficient operations. This is an exciting opportunity to work in a fast-paced environment where innovation, collaboration, and career development are part of everyday life.
At Unsworth, we combine cutting-edge technology with decades of industry expertise to simplify global trade. As a trusted and independent freight forwarder, we are proud to help our clients stay ahead with tailored supply chain solutions.
What You Will Be Doing:
- Managing end-to-end import sea freight shipments
- Liaising with overseas agents, clients, and suppliers to ensure timely cargo dispatch
- Accurately managing shipments using CargoWise within agreed KPIs
- Maintaining high data quality standards to provide our clients with real-time updates via our industry-leading visibility platform
- Ensuring timely receipt and processing of documents and customs clearance information
- Planning and organising final delivery in line with client needs
- Proactively track and trace shipments, addressing any delays or issues
- Ensuring client SOPs are consistently followed
- Issuing accurate invoicing and job costing
- Building strong relationships with clients to maximise long-term business opportunities
What We Are Looking For:
- At least 2 years' experience in import sea freight operations within a freight forwarding company - essential
- Proficiency with CargoWise (or similar Transport Management Systems) is desirable
- Strong organisational and time management skills
- Excellent communication and customer service abilities
- Strong attention to detail and effective problem-solving abilities
- A proactive, solutions-driven attitude with keen attention to detail
- Experience with purchase order management is a plus
What's On Offer:
- Competitive salary package
- Hybrid working for better work-life balance
- Award-winning training and genuine career development
- A supportive, diverse, and innovative team environment
- A range of staff benefits including:
- Healthcare Plan
- Enhanced holiday scheme
- Cycle to work program
- Gym and experience day discounts
- Loyalty rewards and recognition schemes
Sea Freight Import Coordinator - Ipswich in Ipswich employer: UNSWORTH
Contact Detail:
UNSWORTH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sea Freight Import Coordinator - Ipswich in Ipswich
✨Tip Number 1
Familiarise yourself with CargoWise or similar Transport Management Systems. Since proficiency in these systems is desirable for the role, showcasing your knowledge during any discussions can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in managing end-to-end import sea freight shipments. Be ready to discuss specific examples of how you've successfully handled shipments and resolved issues, as this will demonstrate your capability in a fast-paced environment.
✨Tip Number 3
Emphasise your strong communication and customer service skills. Building relationships with clients is key in this role, so be prepared to share instances where you've gone above and beyond to meet client needs.
✨Tip Number 4
Showcase your problem-solving abilities by discussing past challenges you've faced in import operations. Providing concrete examples of how you proactively addressed issues will highlight your solutions-driven attitude, which is highly valued in this position.
We think you need these skills to ace Sea Freight Import Coordinator - Ipswich in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in import sea freight operations, particularly any roles where you've managed shipments or liaised with clients and suppliers. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Unsworth and explain why you're a great fit. Mention your familiarity with CargoWise or similar systems, and how your proactive attitude aligns with their company values.
Highlight Relevant Experience: When detailing your work history, focus on your previous roles in freight forwarding. Emphasise your organisational skills, attention to detail, and any experience with customs clearance and invoicing, as these are key aspects of the job.
Showcase Problem-Solving Skills: Provide examples in your application of how you've effectively addressed challenges in past roles. This could include managing delays in shipments or improving processes to enhance customer service, which will resonate well with Unsworth's focus on efficiency.
How to prepare for a job interview at UNSWORTH
✨Know Your CargoWise
Since proficiency with CargoWise is desirable for this role, make sure to brush up on your knowledge of the system. Be prepared to discuss how you've used it in past roles or similar Transport Management Systems, and highlight any specific features you find particularly useful.
✨Demonstrate Your Problem-Solving Skills
This position requires strong attention to detail and effective problem-solving abilities. Think of examples from your previous experience where you successfully resolved issues related to sea freight shipments, and be ready to share these during the interview.
✨Showcase Your Customer Service Experience
Exceptional customer service is key in this role. Prepare to discuss how you've built strong relationships with clients in the past, and provide examples of how you've gone above and beyond to meet their needs.
✨Prepare Questions About the Company
Research Unsworth and its approach to logistics and supply chain solutions. Prepare thoughtful questions that show your interest in their operations and culture, as well as how you can contribute to their success.
