At a Glance
- Tasks: Manage sea freight shipments and ensure exceptional customer service.
- Company: Join an award-winning logistics company transforming global supply chains.
- Benefits: Competitive salary, healthcare, enhanced holidays, and gym discounts.
- Other info: Collaborative team culture focused on continuous improvement and career development.
- Why this job: Make a real impact in a tech-driven environment with growth opportunities.
- Qualifications: Experience in freight forwarding and strong customer service skills.
The predicted salary is between 31500 - 38500 £ per year.
Location: Grangemouth area, Scotland
Salary: Competitive + Comprehensive Benefits Package
Join a leading, award-winning logistics company with genuine opportunities for growth.
At Unsworth, we are transforming the way businesses manage their global supply chains. Combining award-winning service, industry-leading technology, and decades of logistics expertise, we are helping customers manage increasingly complex global supply chains through industry-leading visibility and technology.
With continued growth and investment in our Scottish operation, we are strengthening our Operations team and are looking for an experienced Multimodal Operator to join us. This role offers the opportunity to take full ownership of shipments and customer relationships, make a real impact, and build your career with a forward-thinking, technology-led freight forwarding company.
The Opportunity
Reporting to the Branch Manager, you will be responsible for managing import and export sea freight shipments from booking through to final delivery. Working closely with customers, overseas agents, shipping lines, hauliers, customs authorities, and internal teams, you will play a key role in ensuring shipments move efficiently while delivering exceptional customer service and maintaining compliance throughout the supply chain.
You will be joining a collaborative team environment where continuous improvement, operational excellence, and professional development are actively encouraged.
What You’ll Be Doing
- Managing import and export sea freight shipments from booking through to final delivery
- Coordinating with customers, overseas agents, shipping lines, hauliers, and suppliers
- Monitoring shipments and proactively resolving delays or operational issues
- Ensuring customs clearance and shipping documentation are completed accurately and on time
- Maintaining accurate shipment records and milestones within CargoWise
- Providing proactive shipment updates and exceptional customer service
- Planning and arranging UK transport and final deliveries
- Completing job costing, invoicing, and supplier cost verification
- Ensuring customer SOPs, compliance requirements, and service standards are met
- Building strong relationships with customers and logistics partners
What We’re Looking For
- Essential Experience within a freight forwarding environment
- Strong understanding of sea freight import and export operations
- Experience managing shipments from booking through to delivery
- Excellent customer service and relationship-building skills
- Strong organisational skills with the ability to manage multiple priorities
- High attention to detail and commitment to operational accuracy
- Strong communication and problem-solving abilities
Desirable
- Experience using CargoWise or a similar transport management system
- Knowledge of customs clearance requirements and customs compliance
What’s On Offer
- Competitive salary package
- Healthcare Plan
- Employee Assistance Programme
- Enhanced holiday scheme
- Cycle to Work programme
- Gym and lifestyle discounts
- Loyalty rewards and recognition schemes
- Award-winning training and development
- Career progression opportunities within a growing international business
- Modern, technology-driven working environment
Apply Now
Ready for your next challenge? Apply today and become part of a growing, technology-led logistics business where your contribution makes a difference.
Locations
Multimodal Operator in Falkirk, Grangemouth employer: UNSWORTH
Unsworth is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a competitive salary and comprehensive benefits package, our team members enjoy the opportunity to take ownership of their roles while working in a forward-thinking environment that embraces technology and innovation. Located near Grangemouth, Scotland, we provide a unique chance to be part of a leading independent freight forwarder, where your contributions directly impact our success and the satisfaction of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Multimodal Operator in Falkirk, Grangemouth
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like UNSWORTH and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at UNSWORTH!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like UNSWORTH keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Multimodal Operator in Falkirk, Grangemouth
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to UNSWORTH:This is your chance to really connect with the team at UNSWORTH. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at UNSWORTH
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with UNSWORTH.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show UNSWORTH that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at UNSWORTH. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
