Nationwide is hiring a Customer Representative to support customers in branch, over the phone and online. You will help with everyday transactions, answer queries, and guide customers to banking services and digital tools that make managing money easier.
The role emphasizes fairness, care and a strong customer focus. You’ll work in a busy branch environment, delivering friendly, knowledgeable service while staying compliant with processes and security.
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Branch Customer Advocate: In-Person & Digital Banking in Worcester employer: Unstoppably Nationwide
Nationwide is an exceptional employer, offering a supportive and dynamic work environment in Edgware, Greater London. With a strong commitment to employee growth, comprehensive training pathways, and a focus on customer-first behaviours, we empower our Branch Managers to lead their teams effectively while enjoying a range of benefits including private medical insurance, a competitive pension, and opportunities for volunteering. Join us in making a meaningful impact in the community as part of the UK's largest network of branches, where your contributions are valued and recognised.
