At a Glance
- Tasks: Drive brand success on TikTok Shop with creative strategies and data analysis.
- Company: Join Unsociable, a leader in social commerce innovation.
- Benefits: Competitive salary, bonuses, hybrid work, and a vibrant team culture.
- Other info: Collaborative atmosphere with opportunities for personal and professional growth.
- Why this job: Shape the future of brands on TikTok and thrive in a fast-paced environment.
- Qualifications: Bilingual in Polish and English, with 2-3 years in account management or social commerce.
The predicted salary is between 40000 - 50000 £ per year.
Location: Either Glasgow, UK (hybrid); London, UK (hybrid); Berlin or Munich, Germany (hybrid). Hybrid is 3 days in office and 2 days WFH per week. Remote working from other EU countries may be considered for candidates with a 2+ years of relevant experience in TikTok Shop (agency or brand).
Note: must be bilingual in both Polish (native language) and English (fluent, both spoken and written).
About Us: At Unsociable, we specialize in making it ridiculously easy for brands to sell on TikTok Shop by creating exciting & engaging online experiences that convert content consumers into customers.
We are Unstoppable – we never let setbacks set us back. We strive to be the best in the business with relentless enthusiasm and maximise the effort we put into our work, driving daily incremental improvement and focusing on the next goal.
We are Unafraid – we like challenging the status quo, and we don't mind being challenged back. We aren't afraid to think outside the box and constantly try different things in the name of innovation.
We are Unassuming – we never rush to judgement and we always lead with compassion. We embody healthy relationships with our partners, our customers, and each other.
We are United – teamwork is key. People work smarter and faster when collaborating, and we recognise that without each other's unique skills, perspective and support – we couldn't achieve our ambitious goals and aspirations.
Position Overview: As an experienced Account Manager, you'll be a key player in shaping the success of a portfolio of brands on TikTok Shop, driving growth, engagement, and sales through creative and data-driven strategies. The ideal candidate will have a strong understanding of TikTok's commerce ecosystem, a passion for creative marketing, and experience managing cross-functional teams to drive brand success in a social commerce environment.
Key Responsibilities:
- Brand Account Strategy Development: Create and execute tailored strategies for multiple brands, aligning with their overall business goals. Be the main point of contact with brand partners and take accountability for their overall performance on TikTok Shop. Create monthly and quarterly forecasts per brand, ensuring they are both achievable and measurable.
- Account Management: Build and maintain strong relationships with brands, acting as the main point of contact and ensuring regular and effective communication channels are available.
- Paid Media: Manage all paid media budgets on behalf of the brand and Unsociable to drive both sales and brand awareness. Accountable for scaling ad campaigns profitability and analysing performance.
- New Accounts Onboarding: Ensure an efficient and hassle-free onboarding process for any new brands, setting clear expectations and timelines.
- Content Creation & Optimisation: Collaborate with internal and external parties to develop engaging, high-quality content (video, product listings, promotions, etc) tailored to the TikTok ecosystem and the brands' voice, ensuring a robust process for content sign-off from brands where applicable.
- Performance Analysis: Monitor and report on TikTok Shop and livestream performance, providing insights and recommendations for optimisation to achieve higher conversion rates, engagement, and overall ROI. Understand and ultimately influence the key metrics that drive growth within the TikTok ecosystem. Produce detailed, monthly performance reporting and strategy decks for each brand under your management.
- Livestream Execution: Accountable for the overall execution and performance of any livestream activity, working closely with internal teams to ensure a best-in-class execution on each livestream.
- Collaboration: Work closely with TikTok Shop’s internal teams, affiliates, and content creators to enhance the brand’s visibility and drive sales.
- Market Research: Stay ahead of social commerce trends, TikTok Shop features, and competitor activities to maintain a competitive edge.
- Brand Account Growth & Development: Identify new opportunities for brand growth on TikTok Shop and livestreams, from new product launches to special campaigns and partnerships.
- Affiliate Marketing: In conjunction with internal support, oversee the strategy to onboard a community of highly engaged affiliates to drive overall growth of the TikTok Shop performance.
- Team Management: In conjunction with internal support functions, manage the overall performance of your direct reports (typically 2 – 4 headcount) including time & attendance; appraisals; 1-to-1's and check-ins; and overall performance management.
Requirements:
- Must be bilingual in both Polish (native language) and English (fluent, both spoken and written).
- Minimum of 2-3 years of experience in account management, or a similar role with a strong focus on social commerce.
- Strong understanding of digital marketing principles, including social media strategy, influencer marketing, paid media, and content creation.
- Strong project management skills with the ability to handle multiple accounts and campaigns simultaneously.
- In-depth knowledge of TikTok, TikTok Shop, and the wider TikTok marketing ecosystem, including advertising formats, current trends and understanding of TikTok's algorithmic decision making - minimum 6 months from either an agency or a brand managing their TikTok Shop presence in-house.
- Proven track record of managing successful campaigns on TikTok, driving measurable results in terms of sales, engagement, and brand awareness.
Who You Are:
- Creative problem-solver, able to adapt quickly and efficiently in a fast-paced environment.
- Analytical mindset with the ability to interpret data, derive insights, and make data-driven decisions.
- Excellent communication skills, both written and verbal, with the ability to interact effectively with clients, cross-functional teams, and external partners.
Why Join Us?
- Be at the forefront of social commerce during an accelerated period of growth and innovation.
- Work with a dynamic, creative, and collaborative team.
- Opportunity to shape the future of leading brands on TikTok Shop.
- A competitive starting salary DOE plus achievable quarterly bonus structure based on the performance of your portfolio of brand accounts.
Account Manager - Polish/English bilingual (TikTok Shop / Social Commerce) in Slough employer: Unsociable
At Unsociable, we pride ourselves on fostering a vibrant and inclusive work culture that champions creativity and collaboration. With hybrid working options available in major cities like Glasgow, London, Berlin, and Munich, we offer our employees the flexibility to balance their professional and personal lives while being part of a dynamic team that is unafraid to challenge the status quo. Our commitment to employee growth is evident through opportunities for professional development and the chance to shape the future of social commerce, making us an exceptional employer for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Polish/English bilingual (TikTok Shop / Social Commerce) in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your work, especially if you’ve got experience in social commerce or TikTok marketing. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their approach to social commerce and think of ways you can contribute. Tailor your answers to reflect how you embody their values – being Unstoppable, Unafraid, Unassuming, and United!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged. So, get that application in and let’s make some magic happen together!
We think you need these skills to ace Account Manager - Polish/English bilingual (TikTok Shop / Social Commerce) in Slough
Some tips for your application 🫡
Show Your Bilingual Skills:Since we're looking for someone who’s fluent in both Polish and English, make sure to highlight your language skills right at the top of your application. Use both languages where appropriate to showcase your proficiency!
Tailor Your Application:We want to see how you can contribute to our team, so don’t just send a generic CV. Tailor your application to reflect your experience with TikTok Shop and social commerce. Mention specific campaigns you've worked on that relate to the role.
Be Creative!:At Unsociable, we love creativity! Don’t be afraid to let your personality shine through in your application. Whether it’s a unique cover letter or an engaging CV design, show us how you think outside the box.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Unsociable
✨Know Your TikTok Inside Out
Make sure you’re well-versed in TikTok's commerce ecosystem. Brush up on the latest trends, advertising formats, and algorithmic decision-making. Being able to discuss these topics confidently will show that you're not just familiar with the platform but are genuinely passionate about it.
✨Showcase Your Bilingual Skills
Since the role requires fluency in both Polish and English, prepare to demonstrate your language skills during the interview. Practice common phrases or scenarios you might encounter in the role, and be ready to switch between languages seamlessly to highlight your proficiency.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle account management challenges. Think of specific examples from your past experience where you successfully managed campaigns or resolved issues, and be ready to share those stories.
✨Emphasise Team Collaboration
This role is all about teamwork, so be prepared to discuss how you've worked with cross-functional teams in the past. Highlight your ability to communicate effectively and collaborate with others to achieve common goals, as this aligns perfectly with the company's values.
