User Experience Designer in Cardiff

We are looking for an exceptional UX / Experience Designer to join our team at UNRVLD to help us create meaningful, beautiful digital products for our clients and their customers. This is a hybrid position, and can be based from any of our UK offices - London, Manchester, Leeds, Cardiff or Belfast.

You will be an integral part of the process of creating business-critical solutions for a wide range of clients and sectors, from working on innovative renewable technology solutions to designing the future of fan engagement with global sports brands. We are an agency that puts customer-centric Design at the heart of our process, and our Experience Designers are pivotal to this offering. If you want to work for an agency that truly values the power of design to transform businesses, this is the role for you.

• Above all, we are looking for a really smart designer with an in-depth understanding of UX Design and Research principles, with the ability to translate users' needs and business requirements into simple usable digital interfaces.
• Understand and process large amounts of information, and comprehend and solve complex problems.
• Comfortable with a range of Design techniques such as sketching, wireframing and prototyping.
• Conduct user research and analyse qualitative and quantitative metrics to uncover insights.
• Experience conducting usability audits and generating recommendations for presentation.
• Confidence to challenge colleagues and clients with research to drive an improved outcome.
• A strong ability to plan and manage deliverables in line with challenging timescales.
• Shape design solutions that deliver an excellent customer experience whilst balancing business goals and technical considerations.
• Engage positively in Design reviews with the team and explain, discuss, and justify design decisions, responding constructively and creatively to feedback.
• Confidently present work to clients with clear rationale and enthusiasm around the proposed solution.
• Demonstrate authority and conviction in the presentation of your work.
• Work independently or as part of a team of designers.
• Contribute your voice to the agency practice through sharing inspirational research and ideas for evolving the Design process.

• An online portfolio or selection of live projects which can be reviewed.
• Minimum 3+ years industry experience.
• Experience of working within a digital agency environment or in-house Product Design team.
• Previous experience of having worked on large scale or complex digital products, either web or native.
• Excellent fluency with Figma and any other Design, Prototyping or AI tools is a bonus.

We are an equal opportunities employer who celebrate diversity and are committed to creating an inclusive environment for all employees. We want to ensure that our hiring process is accessible throughout, so, if you need reasonable adjustments for any part of the application and interview process, please contact the talent team at vacancies@UNRVLD.com to let us know the nature of your request.

• Excellent competitive salary based on your experience.
• 25 days leave with the opportunity to buy and sell through our trading scheme.
• Private Healthcare Insurance via Bupa.
• 9-day Fortnight – work your hours over 9 days and take the 10th day off.
• We offer a hybrid working environment with 2 days a week working at one of our vibrant, modern offices located in London, Leeds, Manchester, Cardiff, Belfast and Lithuania.
• Annual team away days.
• Employee Assistance programme (EAP).
• Enhanced Maternity & Paternity.
• Perkbox benefit - where you have access to over 1,000 perks and discounts to make your money go further.
• Training and development.
• Cycle to work scheme.
• Electric Vehicle scheme.

UNRVLD is a digital experience and technology agency that puts business outcomes first. We work with results-driven organisations of all types and sizes, where digital experience is business critical. Our mission is to deliver the outcomes organisations need to become truly unrivalled – enabling them to set a new standard within their industry. Our service offer is built around two core pillars of; full digital transformation, including new digital product creation and the optimisation programmes designed to maximise the performance of existing digital platforms and technology.

UNRVLD has a deep and rich digital heritage with over 22 years of market experience. We have some of the best talent in the industry working with us and have never lost sight of who we are and where we want to get to. Our aim is to be as much about people with purpose as it is about the organisations we work for. We are at a pivotal moment in our journey as we plan significant and strategic growth supported by a highly experienced Executive and Non-Executive Board and, combined with a team of highly skilled, committed, and collaborative individuals driven to deliver valuable business outcomes for the clients we serve.