At a Glance
- Tasks: Lead daily hotel operations and ensure exceptional guest experiences.
- Company: UNO Hotels, a vibrant waterfront hotel in Maidenhead.
- Benefits: Autonomy, career progression, and a dynamic work environment.
- Other info: Flat management structure with direct access to senior leaders.
- Why this job: Be hands-on, make an impact, and grow your hospitality career.
- Qualifications: Experience in Food & Beverage and strong leadership skills.
The predicted salary is between 31500 - 38500 £ per year.
UNO Hotels is looking for a hands-on Hotel Operations Manager to lead the day-to-day operation of our 37-bedroom waterfront hotel in Maidenhead, featuring two restaurants and bars.
This is not a desk-based management role. We are looking for a leader who enjoys being on the floor, close to the team and close to our guests — someone who leads by example and takes real ownership of the operation.
The person we’re looking for will have:
- A strong Food & Beverage background
- Excellent hands-on operational leadership
- A commercial mindset with a focus on revenue, payroll and profitability
- Strong guest service standards
- The ability to recruit, train, motivate and develop a team
- The confidence to identify operational issues and implement improvements quickly
- A genuine willingness to get involved wherever the business needs them
You may already be a Hotel Operations Manager, Deputy General Manager or General Manager of a smaller hotel. Equally, we would be very interested in speaking with an ambitious Food & Beverage Manager who is ready to take the next step into a wider hotel operations role.
UNO Thames operates with a flat management structure, so this position comes with significant responsibility, autonomy and direct access to senior leadership. For the right individual, there is also genuine opportunity to progress within the wider UNO Hotels group.
If you are passionate about hospitality, commercially driven and believe great hotel managers should be visible in their operation, I would like to hear from you. Please DM me directly or send your CV to discuss the opportunity confidentially.
Hotel Operations Manager (Permanent) in Maidenhead employer: Uno Thames Hotel
At UNO Hotels, we pride ourselves on fostering a vibrant and dynamic work culture that empowers our employees to thrive. As a Hotel Operations Manager at our picturesque Thames Hotel in Maidenhead, you will enjoy a hands-on role with significant autonomy, allowing you to lead a passionate team while directly engaging with our guests. With opportunities for professional growth within the wider UNO Hotels group and a flat management structure that encourages collaboration, this is an excellent place for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Operations Manager (Permanent) in Maidenhead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Uno Thames Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Uno Thames Hotel
Don't be shy about reaching out to Uno Thames Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Operations Manager (Permanent) in Maidenhead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Uno Thames Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Uno Thames Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
