At a Glance
- Tasks: Lead design for complex journeys, shaping product strategy and creating impactful user experiences.
- Company: Join Unmind, a remote-first company dedicated to improving mental health globally.
- Benefits: Enjoy private medical care, equity options, generous leave, and flexible working arrangements.
- Other info: Embrace a culture of wellbeing, continuous growth, and support for all team members.
- Why this job: Make a real difference in mental health while working with top brands like Uber and Disney.
- Qualifications: Significant product design experience, especially in B2B2C SaaS environments.
The predicted salary is between 63000 - 77000 £ per year.
Location: UK Based, Remote-first (with monthly travel to London)
At Unmind, we're here to create better mental health. We believe mental health should be a source of strength, not struggle – for people, teams, and entire organisations. We combine science, technology, and human care to help companies like Uber, Disney, Major League Baseball, and the NHS improve mental health and drive performance.
Our Values:
- Outpace the rest – Move fast. Deliver excellence.
- Stronger together – We go further, faster, together.
- Client first – We win, when our clients win.
Inclusion & Belonging: We’re building a place where everyone feels seen, heard, and supported – and where difference is celebrated. If you need adjustments during the process, tell us when you apply or email talent@unmind.com.
The Role — Principal Product Designer: We’re looking for a Principal Product Designer to shape complex, cross-platform journeys that help members find the right support at the right moment — and help that support create measurable, lasting change. You’ll bring design-led thinking to roadmap and strategy, own high-impact experiences across our B2B2C platform, and model beautiful, rigorous product design for complex member and client needs.
What you'll do:
- Lead the design of complex journeys across web and mobile, helping members find, understand, and access the right support at the right moment.
- Shape product strategy and roadmap conversations through research synthesis, analytics, concept exploration, and future-state prototypes — connecting design decisions to measurable member, client, and business outcomes.
- Produce high-quality design work across web and mobile experiences, including complex workflows, edge cases, error states, and moments where trust, clarity, and human care matter.
- Explore how AI-enabled, personalised, or data-informed experiences can help members access support in ways that feel useful, transparent, safe, and human.
- Design clear, actionable client-facing experiences that help organisations understand engagement, outcomes, and the value Unmind is creating.
- Build lightweight research and learning practices that help teams understand member and client needs, test assumptions quickly, and make better product decisions.
- Support the evolution of our design system and product patterns at scale, helping strengthen consistency, accessibility, adoption, and craft across the product experience.
About You: In the spirit of equity and continuous growth, we invite you to remove education from your CV. Qualifications are not a factor in our decision-making. However, some experience in the following is important for this position:
- You have significant product design experience, ideally in complex B2B2C enterprise SaaS environments.
- You’re able to shape coherent product experiences across web and mobile, balancing system-wide consistency with platform-specific interaction patterns.
- You’ve developed a portfolio that shows end-to-end ownership: framing ambiguous problems, shaping strategy, and shipping detailed, high-quality product design.
- You have owned or significantly shaped a design system at scale, including governance and adoption.
- You’re comfortable holding a high bar with autonomy, setting direction as well as following it.
- Strong written and verbal communication, with the ability to tell the story of a design decision clearly to engineers, product managers, and executives.
- You mentor or elevate other designers, even without formal management responsibility.
- You know how to use AI thoughtfully as part of the design process, from discovery and synthesis through to prototyping and product delivery.
Tip for candidates: If you’re unsure whether to apply – do. We know great people don't always tick every box.
Life at Unmind: We believe wellbeing and performance go hand-in-hand – and we build our environment to support both. A few highlights:
- Private medical for you & your family
- Equity in Unmind
- Generous gender-neutral parental leave
- 25 days holiday + birthday + celebration days
- Revive & Thrive Days – company-wide Friday off monthly
- Flexible working + early Friday summers
- Remote-first within the UK, with monthly in-person meet-ups and access to a London co-working space
- Annual learning budget + learning leave
- Free weekly therapy or coaching sessions
- Wellbeing support via WellHub & Bippit
See all benefits on our Careers Page.
Principal Product Designer in London employer: Unmind
Unmind is an exceptional employer that prioritises employee well-being and innovation in the health tech sector. With a strong focus on flexible working arrangements, generous leave policies, and private medical care, we foster a supportive work culture that encourages professional growth and collaboration. Join us to make a meaningful impact in the realm of AI and healthcare while enjoying the benefits of a dynamic and inclusive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Product Designer in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Unmind for a Principal Product Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Unmind before they go live!
We think you need these skills to ace Principal Product Designer in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Principal Product Designer at Unmind, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Unmind does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Unmind. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Unmind.
How to prepare for a job interview at Unmind
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Unmind, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Unmind might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Unmind!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Unmind is looking for.
