At a Glance
- Tasks: Manage onboarding for merchants and clients, ensuring smooth communication and compliance.
- Company: Join Unlimit, a leader in global financial infrastructure and innovation.
- Benefits: Competitive salary, diverse team, and opportunities for growth in a fast-paced environment.
- Other info: Flexible work culture with a focus on diversity and inclusion.
- Why this job: Be part of a revolutionary company shaping the future of autonomous commerce.
- Qualifications: Degree in relevant field and experience in onboarding or customer support.
The predicted salary is between 29700 - 36300 £ per year.
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
What You Will Be Doing:
- Managing the onboarding of merchants, business accounts, individual accounts, and crypto clients, including KYC/KYB procedures
- Preparing, reviewing, and coordinating agreements and onboarding documentation
- Acting as the main point of contact for clients throughout the onboarding lifecycle, ensuring clear communication and timely progress
- Gaining a deep understanding of clients’ business models, including crypto-related use cases, and applying strong product and technical knowledge
- Building and maintaining professional, long-term relationships to ensure an excellent client experience
- Managing the end-to-end merchant and account registration process with internal teams and external contractors
- Working closely with Risk and AML teams to ensure all client profiles meet regulatory and internal compliance standards
- Providing first-line approvals as part of the company’s first line of defense
- Conducting due diligence (DD) checks and assessing business, operational, and compliance risks
- Supporting or performing technical setup, including terminal and account configuration where applicable
- Identifying onboarding inefficiencies and proactively suggesting process improvements
About you:
- University degree or equivalent in Economics, Business Administration, Finance, or a related field
- At least 1 year of experience in onboarding, account management, or customer support, preferably within payments, acquiring, banking, financial services, or crypto-related industries
- Strong interpersonal and communication skills, with the ability to collaborate across teams and management levels
- Ability to work independently with excellent organizational and time-management skills
- High attention to detail and strong analytical thinking
- Ability to understand complex structures and see the broader business and risk picture
- Flexible and adaptable mindset in a fast-paced, evolving environment
- Technical knowledge or experience is considered an advantage
- Knowledge of crypto, blockchain-based products, or virtual asset services is a strong plus
- English proficiency at B2 level or higher is required
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
If you would like more information about how your data is processed, please contact us.
Onboarding manager in London employer: Unlimit
Unlimit is an exceptional employer, offering a dynamic work environment in vibrant locations like Limassol, Belgrade, and London. With a strong focus on employee growth, Unlimit provides ample opportunities for professional development within the fast-paced fintech sector, while fostering a collaborative culture that values innovation and diversity. Employees benefit from a comprehensive benefits package and the chance to be part of a pioneering team that is shaping the future of global commerce.
StudySmarter Expert Advice🤫
We think this is how you could land Onboarding manager in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Unlimit. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Unlimit.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Unlimit. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Onboarding manager in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Unlimit and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Unlimit how you can be a team player!
How to prepare for a job interview at Unlimit
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Unlimit.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Unlimit's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
