At a Glance
- Tasks: Build relationships and develop sales pipelines in regulated industries like banking and insurance.
- Company: Join UnlikelyAI, a leader in reliable and explainable AI technology.
- Benefits: Enjoy hybrid working, free team lunches, and annual offsite trips.
- Other info: Diverse and inclusive workplace that values your authentic self.
- Why this job: Be part of a passionate team shaping the future of trustworthy AI.
- Qualifications: 6-12 months in B2B sales or customer success, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
At UnlikelyAI, we are building the future of AI: one that is reliable, explainable, and resistant to hallucination. Our patented neurosymbolic platform combines the expressive power of LLMs with the transparency and control of symbolic reasoning. This enables us to create AI systems that are accurate, auditable, and suitable for high-trust, high-stakes applications – where precision, traceability, and compliance are essential.
The Role
We’re hiring a Customer Success & Sales Executive to build our pipeline and develop early customer relationships in regulated industries. You’ll be the first person many prospects speak to, running outreach, qualifying opportunities, and setting up high-quality discovery that leads to real commercial conversations. In our world, sales and customer success are closely linked, so you’ll support the Growth team with these relationships as they develop.
What You’ll Do
- Build and qualify a pipeline across regulated sectors (banking, insurance, accountancy and more).
- Research target accounts and run personalised outreach via email, LinkedIn and direct conversations.
- Book and run discovery calls, diagnosing problems and mapping them to UnlikelyAI’s value.
- Build trusted relationships with senior stakeholders and keep accounts warm as they develop.
- Share market/customer insights with the team to sharpen messaging, ICP and GTM.
- Track what’s working in the CRM and iterate on messaging and targeting.
What We’re Looking For
- 6–12 months in B2B sales, SDR/BDR, customer success or a similar new‑business role.
- Confident speaking with senior stakeholders, with excellent written and verbal communication.
- Curious, proactive and comfortable in ambiguity.
- Resilient, self‑motivated, and able to thrive in a fast‑paced, evolving startup environment.
- Organised and metrics‑aware, able to run your pipeline in tools like HubSpot/Sales Navigator.
Nice to have
- Industry Knowledge: Experience selling into financial services, accountancy, and insurance sectors.
- Technical Understanding: An interest and understanding of AI, automation, or enterprise technology.
What’s In It For You
- Collaborate with a passionate, world‑class team at the intersection of AI research, engineering, and commercial growth.
- Grow your career in an environment that rewards curiosity, experimentation, and initiative.
- Learn directly from senior sales leaders and executives while contributing to meaningful business impact.
- Be part of a company building truly explainable and trustworthy AI for real‑world, high‑stakes use cases.
Working at UnlikelyAI
- Hybrid working arrangement, flexibly balancing home and office time.
- Office in Bloomsbury, five minutes from Tottenham Court Road and Holborn stations.
- Free team lunches every Tuesday, Wednesday and Thursday.
- Optional social and extra‑curricular activities throughout the year.
- Annual offsite, usually to an international location, where we can work and socialise in the sun.
Inclusion and Equal Opportunities
We are committed to having a truly diverse team where everyone is encouraged to be their authentic selves. We are an equal opportunity employer and do not discriminate based on gender, race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. We are committed to fostering an inclusive environment where everyone feels respected, supported, and able to thrive. If there is anything we can do to make the recruitment process more accessible or comfortable for you, please let us know.
Customer Success & Sales Executive in London employer: Unlikely Artificial Intelligence Limited.
At UnlikelyAI, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation at the forefront of AI technology. Our hybrid working model allows for flexibility, while our commitment to employee growth ensures that you will learn from industry leaders and contribute to impactful projects in a supportive environment. With regular team lunches, social activities, and annual offsites, we create a vibrant community where every team member can thrive and be their authentic selves.
Contact Details:
Unlikely Artificial Intelligence Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success & Sales Executive in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Customer Success & Sales Executive at Unlikely Artificial Intelligence Limited., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Unlikely Artificial Intelligence Limited.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Success & Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Customer Success & Sales Executive in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Unlikely Artificial Intelligence Limited.:When writing your cover letter, make sure to tailor your message specifically for Unlikely Artificial Intelligence Limited.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Unlikely Artificial Intelligence Limited.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Unlikely Artificial Intelligence Limited. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Unlikely Artificial Intelligence Limited. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Unlikely Artificial Intelligence Limited.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
