Receptionist - Bank - Care Home
Receptionist - Bank - Care Home

Receptionist - Bank - Care Home

Stourbridge Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome visitors, manage calls, and assist with admin tasks in a care home.
  • Company: Join Barchester, a leading UK healthcare provider dedicated to quality care.
  • Benefits: Enjoy flexible hours, competitive pay, and free learning opportunities.
  • Why this job: Make a real difference in residents' lives while developing your skills in a friendly environment.
  • Qualifications: No formal qualifications needed; just bring your caring attitude and strong communication skills.
  • Other info: This is a Bank position, offering varied hours based on need.

The predicted salary is between 20000 - 30000 £ per year.

As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment.

The role of Receptionist with us is very varied. You can expect to:

  • Answer phone calls
  • Greet visitors
  • Manage the reception area
  • Show prospective residents and their families around
  • Carry out some administrative tasks, like typing, photocopying and filing

You’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

Receptionist - Bank - Care Home employer: (unknown company)

Barchester is an exceptional employer, offering a warm and supportive work environment where every team member plays a crucial role in enhancing the lives of our residents. With flexible working hours, competitive pay, and abundant opportunities for personal and professional development, we prioritise the growth of our staff. Join us in a fulfilling role as a Bank Receptionist, where your caring nature and strong communication skills will be valued in a setting that feels like home.
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Contact Detail:

(unknown company) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist - Bank - Care Home

✨Tip Number 1

Familiarise yourself with the care home environment. Understanding the unique needs of residents and their families will help you convey genuine warmth and professionalism during your interactions.

✨Tip Number 2

Practice your communication skills, especially your telephone manner. Since you'll be the first point of contact, being able to convey friendliness and clarity over the phone is crucial.

✨Tip Number 3

Showcase your organisational skills by preparing for potential administrative tasks. Being proactive in managing your time and tasks will demonstrate your ability to handle the varied responsibilities of the role.

✨Tip Number 4

Engage with current staff or residents if possible. This will give you insights into the culture of the care home and help you understand how to create a welcoming atmosphere for visitors.

We think you need these skills to ace Receptionist - Bank - Care Home

Excellent Communication Skills
Customer Service Orientation
Professional Telephone Manner
Organisational Skills
Interpersonal Skills
Attention to Detail
Administrative Skills
Ability to Multitask
Empathy and Compassion
Problem-Solving Skills
Time Management
Basic IT Skills
Teamwork
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Bank Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Personal Statement: Write a personal statement that reflects your caring nature and strong communication skills. Use specific examples from your past experiences to demonstrate how you can create a welcoming environment for residents and visitors.

Highlight Relevant Experience: If you have previous experience in customer service or administrative roles, make sure to emphasise this in your CV. Detail any relevant tasks you've performed, such as managing reception areas or handling phone calls.

Proofread Your Application: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.

How to prepare for a job interview at (unknown company)

✨Show Your Warmth

As a Bank Receptionist, your role is all about creating a welcoming atmosphere. Make sure to convey your friendly and caring nature during the interview. Share examples of how you've made others feel comfortable in previous roles.

✨Demonstrate Strong Communication Skills

Since you'll be the first point of contact for residents and visitors, it's crucial to showcase your communication skills. Practice clear and concise responses, and consider discussing any experiences where effective communication made a difference.

✨Highlight Your Organisational Skills

The role involves various administrative tasks, so be prepared to discuss how you stay organised. Mention any tools or methods you use to manage your time and tasks efficiently, as this will show your potential employer that you can handle the varied responsibilities.

✨Express Genuine Interest in Residents

Barchester values a caring approach towards residents. During the interview, express your genuine interest in their well-being and share any relevant experiences that demonstrate your commitment to providing excellent care and support.

Receptionist - Bank - Care Home
(unknown company)
(
  • Receptionist - Bank - Care Home

    Stourbridge
    Full-Time
    20000 - 30000 £ / year (est.)

    Application deadline: 2027-04-18

  • (

    (unknown company)

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