Hospitality - Host/Hostess

Hospitality - Host/Hostess

Bath Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with residents and families, providing friendly service in dining and bar areas.
  • Company: Barchester is dedicated to creating warm, welcoming care homes for residents.
  • Benefits: Enjoy free training, wellbeing tools, retail discounts, and a rewarding bonus scheme.
  • Why this job: Make a real difference in residents' lives while developing your skills in a caring environment.
  • Qualifications: No specific qualifications needed, but experience in hospitality is a plus; must be 18+.
  • Other info: Join a team that values your contributions with recognition and awards.

The predicted salary is between 20000 - 30000 £ per year.

Job Description

ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Hospitality - Host/Hostess employer: (unknown company)

Barchester care homes offer a nurturing and supportive work environment where Hospitality Hosts can thrive while making a meaningful impact on residents' lives. With a strong focus on employee development, you will have access to free training and a comprehensive rewards package, including wellbeing support and retail discounts. Join us in creating a warm and welcoming atmosphere that prioritises exceptional hospitality and enriches the lives of our residents.
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Contact Detail:

(unknown company) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality - Host/Hostess

✨Tip Number 1

Showcase your interpersonal skills during any informal interactions you have with staff or residents. Being personable and engaging is key for a Hospitality Host, so make sure to demonstrate your ability to connect with others.

✨Tip Number 2

Familiarise yourself with the specific needs and preferences of the residents in the care home. This will not only help you stand out during your application process but also show that you genuinely care about enhancing their experience.

✨Tip Number 3

Consider volunteering or shadowing in similar environments to gain relevant experience. This hands-on exposure can provide you with valuable insights and stories to share during your interview, making you a more compelling candidate.

✨Tip Number 4

Network with current or former employees of Barchester care homes. They can offer insider tips on what the company values in a Hospitality Host and may even refer you, which could significantly boost your chances of landing the job.

We think you need these skills to ace Hospitality - Host/Hostess

Excellent Communication Skills
Interpersonal Skills
Customer Service Orientation
Empathy and Compassion
Teamwork
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Conflict Resolution
Organisational Skills
Ability to Engage with Residents
Positive Attitude
Basic Food and Beverage Knowledge

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what a Hospitality Host does. Highlight key responsibilities and skills required, such as providing friendly service and engaging with residents.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or similar roles. Emphasise any customer service skills and experiences that demonstrate your ability to engage with people.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and passion for working with residents. Mention why you want to work at Barchester and how you can contribute to creating a warm and welcoming environment.

Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a hospitality role.

How to prepare for a job interview at (unknown company)

✨Show Your People Skills

As a Hospitality Host, your ability to connect with residents and their families is crucial. During the interview, share examples of how you've successfully engaged with people in previous roles, highlighting your friendly and caring nature.

✨Demonstrate Your Understanding of the Role

Make sure you understand what it means to create a warm and welcoming environment. Discuss how you would contribute to making the dining room and bar areas enjoyable for residents, perhaps by suggesting ideas for events or activities.

✨Highlight Relevant Experience

Even though specific qualifications aren't required, any experience in hospitality or care settings can set you apart. Be prepared to talk about your past roles and how they have equipped you with the skills needed for this position.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the types of events held at the care home or how the team supports each other in providing excellent service.

Hospitality - Host/Hostess
(unknown company)
Location: Bath
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