At a Glance
- Tasks: Drive sales growth by managing key customer accounts and providing top-notch service.
- Company: Join a leading tech company with a strong reputation in EPoS and Payment solutions.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Be part of a global team with opportunities for career advancement.
- Why this job: Make an impact by building relationships and driving success for clients.
- Qualifications: 5+ years in software sales, strong negotiation skills, and a customer-focused mindset.
The predicted salary is between 45000 - 55000 £ per year.
Uniware Systems Limited is a UK market leader established in 1993, providing EPoS and Payment solutions. The Key Account Manager is responsible for selling our Software, Hardware and Services, and reports to the Head of Sales & Marketing. It will be the Key Account Manager’s role to ensure that all agreed sales targets are met, or exceeded, in their allocated accounts/region.
The Key Account Manager is responsible for fostering and developing strong relationships with current customer accounts within a designated portfolio. The aim is to drive back to base sales growth within these accounts through a sales-through-service approach, maximising revenue from existing clients while minimising attrition.
The Key Account Manager will be focused on providing a consultative approach to customers by proactively managing their portfolio of accounts to offer a market leading service while maximising sale opportunities. The Key Account Manager will liaise with internal teams (including Marketing, Support, Sales and R&D) to improve customer experience and customer journey throughout their life with Uniware.
Job responsibilities:
- Maintain an in-depth knowledge of the Company’s product portfolio and awareness of competitor products and services.
- Maintain and develop the utopia grid of products for all customer accounts within portfolio.
- Develop and maintain account plans for each customer to offer a consultative approach to maximise new business sales opportunities and minimise attrition.
- Meet / exceed sales targets focused on base within designated accounts.
- Meet / exceed attrition targets.
- Maintaining an awareness of industry trends and updating team and management accordingly.
- Adhere to the company sales guidelines, including maintaining and developing the Company’s CRM database in accordance with company standards.
- Assist with devising and implementing lead generation activities, while liaising with wider team and marketing as and when required.
- Respond to and follow up all sales enquiries using appropriate methods.
- Develop and maintain a sales pipeline of sufficient size to achieve agreed sales targets.
- Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded.
- Identifying the needs and wants of a potential customer.
- Presenting the Company solution without misrepresentation.
- Demonstrating software solutions and associated products in person or remotely.
- Handling objections from potential sales opportunities.
- Preparing and presenting quotations/proposals to sales opportunities.
- Preparation of bids/tenders.
- Negotiating and closing sales.
- Fulfilling reporting requirements to the Head of Sales according to the deadlines set for the Department.
- Maximise profit on all potential sales opportunities.
- Provide excellent customer services to clients over the phone or in person.
- Attend training to develop relevant knowledge, techniques and skills.
- Grow and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders to generate sales leads.
- Attend industry trade shows as directed by the management team from time to time.
- Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time.
Job qualifications:
- Proven 5 years + experience selling software solutions.
- Proven record in selling business application software.
- Relevant professional sales training and experience.
- A good degree of computer literacy and technical competency.
- Experience using CRM tools like Salesforce.
Your personal characteristics will include:
- High degree of self-motivation.
- Energy and enthusiasm.
- Honesty and integrity.
- Strong customer service mindset.
- Goal orientation.
- Professionalism and persistence with ability to overcome obstacles and setbacks.
- Strong negotiation skills and ability to close sales.
- Excellent written, verbal and presentation communications skills.
- The ability to build and foster business relationships.
- Good understanding of technology and how it is applied in business.
- Demonstrable evidence of organising customer accounts and projection implementation.
Key Account Manager employer: Uniware Systems
Uniware Systems Limited is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee growth, we provide comprehensive training and development opportunities to ensure our team members excel in their roles. Located in the UK, we foster a supportive culture that values integrity and customer service, making it a rewarding place for those looking to make a meaningful impact in the EPoS and Payment solutions industry.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Manager at Uniware Systems, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Uniware Systems. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Uniware Systems:When writing your cover letter, make sure to tailor your message specifically for Uniware Systems. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Uniware Systems
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Uniware Systems that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Uniware Systems that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Uniware Systems’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
