Senior Subject Matter Expert (SME): Assessments (SITS)
Senior Subject Matter Expert (SME): Assessments (SITS)

Senior Subject Matter Expert (SME): Assessments (SITS)

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead assessments functions and support student lifecycle initiatives in a dynamic team.
  • Company: Join the University of London, a global leader in distance and online education.
  • Benefits: Enjoy hybrid working, diverse projects, and opportunities for professional growth.
  • Why this job: Make a real impact on student engagement while collaborating with top universities.
  • Qualifications: Experience in student systems and a passion for education are essential.
  • Other info: Applications close on 20th July 2025; interviews on 29th July 2025.

The predicted salary is between 28800 - 43200 £ per year.

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Senior Subject Matter Expert (SME): Assessments (SITS), London

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Client:

universityoflondon

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

1fdc19851d2f

Job Views:

5

Posted:

18.07.2025

Expiry Date:

01.09.2025

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Job Description:

The University of London

The University of London is the UK’s largest provider of international distance and online learning and the convenor of a federation of 17 London-based universities, many of which are among the highest-ranking universities in the world.

Collectively the federation represents a cohort of some 250,000 learners and 50,000 academic and professional services staff. Within this cohort are around 40,000 University of London students who study programmes which are developed and delivered in partnership with our 17 federation members.

The University of London is also home to the School of Advanced Study, the national centre for the humanities and a champion for the arts and humanities.

Although proudly rooted in London, our community and impact are global.

Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.

Senior Subject Matter Expert (SME): Assessments (SITS)

The IT Student Administration and Engagement Team (ITS) team is responsible for student systems, including the SITS student records system, the Portal (Liferay). The team provide expertise in lifecycle and business functions and managing systems development. The team also provides third line technical support (utilising ServiceNow) and business as usual (BAU) activities.

An opportunity has arisen for a self-starting and motivated Senior Subject Matter Expert: Assessments. The successful candidate will work within the ITS team with responsibility for delivering on assessments functions. This is an existing position which has become vacant, and the successful candidate will join a well-established team collectively specialising in all areas of the student lifecycle.

You will develop and support technologies to deliver the University’s strategic objectives. The role provides an interesting and diverse workload, working on projects and business as usual activities. You will gain in depth knowledge of the student lifecycle and contribute to a wide range of student engagement initiatives, projects, and programme development.

Working with Colleges and Institutions of the federal University leads to a diverse programme offering and methods of delivery. The successful candidate will need be adaptable to the challenges this brings.

We will be operating a hybrid working pattern when you join us. Therefore, we are looking for someone that will flourish in these circumstances and develop and grow their understanding of the business through building virtual connections.

For a full role profile, please refer to the job description below.

Further information

To be considered for this opportunity, please submit your application and CV before the closing date on Sunday 20 th July 2025.

We are planning to hold the interviews on Tuesday 29 th July 2025.

The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to prove their right to work in the UK for the duration of their employment.

The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting.

Preferential consideration will be given to the University redeployment pool.

The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented in senior levels within the University. All appointments are made on merit, based on the criteria identified in the job description.

Pursuing excellence in education and equal opportunities.

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Senior Subject Matter Expert (SME): Assessments (SITS) employer: universityoflondon

The University of London is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within a diverse community. With a strong commitment to employee growth, the university provides ample opportunities for professional development while promoting a culture of inclusivity and support. Located in the heart of London, employees benefit from a vibrant city atmosphere and a hybrid working model that encourages flexibility and work-life balance.
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Contact Detail:

universityoflondon Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Subject Matter Expert (SME): Assessments (SITS)

✨Tip Number 1

Familiarise yourself with the SITS student records system and its functionalities. Understanding how this system operates will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with current or former employees of the University of London, especially those in the ITS team. They can provide valuable insights into the team dynamics and expectations for the Senior Subject Matter Expert role.

✨Tip Number 3

Prepare to discuss your experience with assessments and student lifecycle management. Be ready to share specific examples of how you've contributed to similar projects in the past.

✨Tip Number 4

Showcase your adaptability and ability to work in a hybrid environment. Highlight any previous experiences where you've successfully collaborated with remote teams or managed projects in a flexible working setup.

We think you need these skills to ace Senior Subject Matter Expert (SME): Assessments (SITS)

Expertise in SITS student records system
Knowledge of assessment processes and methodologies
Strong understanding of the student lifecycle
Technical support experience, particularly with ServiceNow
Project management skills
Ability to develop and implement educational technologies
Excellent communication and interpersonal skills
Adaptability to changing environments and challenges
Experience in stakeholder engagement and collaboration
Analytical skills for data-driven decision making
Problem-solving abilities
Familiarity with online learning platforms
Understanding of business as usual (BAU) activities
Commitment to diversity and inclusion in education

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Senior Subject Matter Expert position. Tailor your application to highlight relevant experience and skills that align with the role.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your professional experience, particularly in student administration and assessment functions. Use bullet points for clarity and focus on achievements that demonstrate your expertise.

Write a Strong Cover Letter: Your cover letter should complement your CV by providing context to your experiences. Discuss why you are passionate about the role and how your background makes you a suitable candidate for the University of London.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.

How to prepare for a job interview at universityoflondon

✨Understand the Role

Make sure you have a clear understanding of the Senior Subject Matter Expert role and its responsibilities. Familiarise yourself with the SITS student records system and how it integrates into the student lifecycle, as this will be crucial during your interview.

✨Showcase Your Experience

Prepare to discuss your previous experience in assessments and student administration. Highlight specific projects or initiatives you've led that demonstrate your expertise and ability to adapt to diverse educational environments.

✨Emphasise Collaboration Skills

Since the role involves working with various colleges and institutions, be ready to provide examples of how you've successfully collaborated with different teams. Discuss your approach to building virtual connections, especially in a hybrid working environment.

✨Align with University Values

Research the University of London's commitment to diversity and inclusion. Be prepared to discuss how your values align with theirs and how you can contribute to creating an inclusive working environment.

Senior Subject Matter Expert (SME): Assessments (SITS)
universityoflondon

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