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- Tasks: Join a friendly team to enhance student systems and support the student journey.
- Company: Dynamic university department focused on improving student experience and operational efficiency.
- Benefits: Gain valuable experience, work in a collaborative environment, and develop your skills.
- Why this job: Make a real impact on students' lives while working with innovative systems and technologies.
- Qualifications: Experience in software development, problem-solving, and a Level 3 qualification.
- Other info: Exciting opportunities for career progression in a supportive and evolving environment.
The predicted salary is between 30000 - 40000 £ per year.
The Department of Student Education and Experience Directorate provides administrative, academic and advisory services and opportunities for development to support the student experience. Working collaboratively with students, colleagues and external partners, we facilitate learning, development and success. As a highly focused professional service directorate, we make a significant impact on the University’s ability to achieve its ambition of offering an outstanding and valuable experience, and to support our colleagues in achieving excellence in research, teaching and the student experience.
We provide a collection of professional services which contribute to the quality of the student and staff experience. The Finance Department leads the delivery of efficient, accurate, and compliant financial operations across the university together with financial planning, forecasting/budgeting and business partnering services. The Department is central to driving financial awareness, value for money, consistency, standardisation and process improvement across finance functions, while ensuring alignment with sector-specific regulatory requirements, audit standards, and institutional policies. By promoting service excellence and operational efficiency, we support the university’s financial sustainability and contribute to its strategic goals in a complex and evolving Higher Education environment.
As a Student Systems Analyst, you can look forward to joining an enthusiastic and friendly team who work in partnership with finance and colleagues across the University to provide high quality administrative systems and services to support the student experience at York. The Student Systems team is responsible for the development, management, and maintenance of our student record system (SITS), its integrations with other business systems and its key financial modules. These systems are core to the running of the University with Academic and Professional Service departments relying on them to underpin their key activities.
This is an exciting opportunity to be involved with a team that is responsible for providing enhancements and new solutions to these activities, supporting the student journey from application through to graduation and ensuring that our systems meet changing business needs and priorities. You will also provide day-to-day support across a number of areas including the Fees team, resolving problems as they arise and identifying areas for future improvement and development.
If you are a highly motivated and enthusiastic individual, with experience of software development and service change projects through all phases from initial analysis and process mapping, through to live deployment, we would be interested in hearing from you. You must have strong analytical and technical problem-solving skills, be able to work independently or as part of a team, and be willing and able to learn new systems and processes quickly. You will play a key role in a cross-functional team, supporting the implementation of a number of key University projects, and contributing to the ongoing enhancement of the student experience at the University. The role is matrix managed between the Finance and Student Systems team.
Skills, Experience & Qualifications needed
- Experience of fault finding and troubleshooting in a technical environment; including experience of finding innovative solutions to problems
- Experience in the support and development of information systems to improve user/customer experience
- Ability to write HTML and SQL
- Experience of working with large relational databases and reporting tools
- Ability to write clearly and succinctly, and to maintain documentation for a variety of audiences, including user and technical documentation
- Able to review procedures and processes, ensuring they are fit for purpose and maximise efficiency; make recommendations for improvements as identified and implement agreed changes
- Ability to work under pressure and on own initiative and to demonstrate flexibility and innovation in adapting to changing needs
Qualifications
- Level 3 qualification. (Qualifications at this level include A levels. Please view the full list). We also welcome applicants with equivalent non-UK qualifications or equivalent professional experience.
Skills
- Manage small-scale projects
- Gather, analyse, interpret and report data/information
- Use digital technologies including Google applications and/or Microsoft Office
- Communicate effectively in verbal and written formats, including the use of a variety of digital tools
For an informal discussion about the post, please contact: Rob McCarthy, Head of Student Systems at, tel: +44 (0) 1904 322071
Systems Analyst (Student Systems) employer: University of York
Contact Detail:
University of York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Analyst (Student Systems)
✨Tip Number 1
Network like a pro! Reach out to current employees at the university or in similar roles on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the university's values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about enhancing the student experience.
✨Tip Number 3
Practice your problem-solving skills! We love candidates who can think on their feet. Consider common scenarios you might face as a Systems Analyst and how you’d tackle them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Systems Analyst (Student Systems)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Systems Analyst. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Technical Skills: Since this role involves working with systems like SITS and requires knowledge of HTML and SQL, be sure to mention any relevant technical skills or projects you've worked on. We want to see your problem-solving abilities in action!
Keep It Clear and Concise: When writing your application, aim for clarity. Use straightforward language and avoid jargon where possible. Remember, we appreciate well-structured documentation, so make your application easy to read and understand.
Apply Through Our Website: Don't forget to submit your application through our website! This ensures it gets to the right people quickly. Plus, it’s the best way to stay updated on your application status.
How to prepare for a job interview at University of York
✨Know Your Systems
Make sure you have a solid understanding of the student record system (SITS) and its integrations. Brush up on your knowledge of SQL and HTML, as these skills will likely come up during the interview. Being able to discuss how you've used these systems in past roles will show your technical prowess.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled technical issues or improved processes in previous positions. Highlight your experience with fault finding and troubleshooting, and be ready to discuss innovative solutions you've implemented. This will demonstrate your analytical abilities and your fit for the role.
✨Communicate Clearly
Since you'll need to maintain documentation for various audiences, practice explaining complex concepts in simple terms. During the interview, focus on clear and concise communication, both verbally and in writing. This will showcase your ability to convey information effectively, which is crucial for the role.
✨Be Ready for Team Dynamics
As this role involves working closely with finance and other departments, think about your experiences in cross-functional teams. Be prepared to discuss how you collaborate with others, manage small-scale projects, and adapt to changing needs. This will highlight your teamwork skills and flexibility.