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- Tasks: Lead the cleaning team to ensure top-notch cleanliness across campus and support managers.
- Company: Join the Directorate of Technology, Estates and Facilities dedicated to enhancing student experiences.
- Benefits: Flexible hours, part-time shifts, and a chance to work in a vibrant university environment.
- Why this job: Be part of a dynamic team that values cleanliness and customer service while interacting with diverse people.
- Qualifications: Cleaning and supervisory experience, strong communication skills, and a general education with 5 GCSEs or equivalent.
- Other info: Weekend work may be required, especially during busy periods.
The predicted salary is between 28800 - 43200 £ per year.
The Directorate of Technology, Estates and Facilities [DTEF] is responsible for ‘providing outstanding work, study, research facilities, and facilities to enhance the student experience, on campus and online’. This role is part of the Cleaning Team within Facilities Services. The Cleaning team ensures our offices and residential buildings are suitably clean and well prepared. The Cleaning Managers are assisted by a group of Supervisors who monitor staff attendance and report verbally on any issues. This role of Senior Cleaning Supervisor bridges the gap between the Managers and Supervisors.
In this role you will assist the Cleaning Managers and to be part of a team responsible for the provision of an efficient and effective cleaning service. You will ensure the highest standards of service and cleanliness throughout the university campus sites and outlying properties and have personal contact with a wide range of colleagues and also students and conference visitors. You will have the ability to communicate effectively with teams of staff, students and conference guests with a high degree of tact and diplomacy.
You must be able to undertake moderate physical and manual handling activities, including moving furniture and carrying equipment.
Whilst regular days and hours of work are specified, these roles also include working at weekends when required. In particular, during vacation periods and ‘clean-down’ periods, the workload can fluctuate. You will be expected to be flexible in the hours you work. You should be able to work additional hours from time to time. Shifts currently available are as listed below but not limited to:
Part time (20 hours per week): 09:30-13:30 Monday to Friday
Skills, Experience & Qualification needed include:
Cleaning experience
Experience of providing an excellent standard of customer service
Supervisory experience
Ability to effectively allocate work and check the work of colleagues, ensuring required service standards and deadlines are met
Working knowledge of computer software such as Microsoft Word and Excel and Email
Knowledge of cleaning chemicals and safe methods of working
Understanding of Health & Safety issues in relation to manual handling and COSHH
A general education to include 5 GCSE passes at Grade C or above, or an equivalent educational qualification, or relevant experience
Evidence of upholding our behaviours as detailed within the accompanying person specification.
Senior Cleaning Supervisor employer: University of York
Contact Detail:
University of York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Cleaning Supervisor
✨Tip Number 1
Familiarize yourself with the specific cleaning standards and protocols used in educational institutions. Understanding the unique requirements of maintaining cleanliness in a university setting will help you stand out as a candidate.
✨Tip Number 2
Highlight your supervisory experience by preparing examples of how you've effectively managed teams in previous roles. Be ready to discuss how you ensured high service standards and addressed any issues that arose.
✨Tip Number 3
Demonstrate your customer service skills by sharing specific instances where you went above and beyond to meet the needs of clients or colleagues. This will show that you understand the importance of service in this role.
✨Tip Number 4
Be prepared to discuss your knowledge of health and safety regulations, especially regarding manual handling and COSHH. Showing that you prioritize safety will be crucial in this position.
We think you need these skills to ace Senior Cleaning Supervisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Cleaning Supervisor position. Make sure you understand the responsibilities and requirements, especially regarding cleaning experience and supervisory skills.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous cleaning and supervisory experience. Provide specific examples of how you've maintained high standards of cleanliness and customer service in past roles.
Demonstrate Communication Skills: Since effective communication is key in this role, include examples in your application that showcase your ability to interact with staff, students, and visitors diplomatically and tactfully.
Show Flexibility: Mention your willingness to work flexible hours, including weekends and during busy periods. This shows that you are adaptable and ready to meet the demands of the role.
How to prepare for a job interview at University of York
✨Showcase Your Cleaning Experience
Be prepared to discuss your previous cleaning experience in detail. Highlight specific situations where you maintained high standards of cleanliness and how you handled any challenges that arose.
✨Demonstrate Supervisory Skills
Since this role involves supervising staff, be ready to share examples of how you've effectively managed a team. Discuss how you allocate tasks, monitor performance, and ensure service standards are met.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and diplomatically, especially when discussing how you would interact with students and colleagues.
✨Understand Health & Safety Protocols
Familiarize yourself with health and safety issues related to cleaning, including COSHH regulations. Be prepared to discuss how you prioritize safety in your cleaning practices.
