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- Tasks: Assist with library reception and ensure a welcoming environment for all visitors.
- Company: Join the University of York's vibrant Library team in New Brunswick.
- Benefits: Flexible part-time hours, great experience, and a supportive work atmosphere.
- Other info: Driving may be necessary for some roles; must have a full clean driving licence.
- Why this job: Perfect for those who love helping others and enjoy a dynamic library setting.
- Qualifications: Good general education and customer service experience required.
The predicted salary is between 12 - 15 £ per hour.
The University of York is seeking part-time Customer Services Assistants to join the Library's team in New Brunswick. The role includes ensuring library buildings are ready and assisting with reception services.
Candidates must have good general education and experience in customer service. Flexibility, reliability, and effective communication are key. Driving is essential for some positions. A full clean driving license is required for certain roles, along with the ability to lift and move items.
Library Frontline Concierge & Customer Service employer: University of York
Contact Detail:
University of York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Frontline Concierge & Customer Service
✨Tip Number 1
Make sure to showcase your customer service experience during interviews. We want to hear about specific situations where you went above and beyond for a customer. This will help us see how you can fit into our Library team!
✨Tip Number 2
Flexibility is key! Be ready to discuss your availability and how you can adapt to the library's needs. We appreciate candidates who can work various shifts and help out when needed.
✨Tip Number 3
Don’t forget to prepare some questions for us! Asking about the library's services or team dynamics shows your genuine interest in the role and helps us get to know you better.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Library Frontline Concierge & Customer Service
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your skills!
Flexibility is Key: Since this role requires flexibility, let us know about your availability. If you can work varied hours or shifts, mention it! We love candidates who can adapt to our needs.
Communicate Clearly: Effective communication is crucial for this position. When writing your application, keep your language clear and concise. Show us that you can convey information effectively, just like you would with library patrons.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at University of York
✨Know the Library Inside Out
Before your interview, take some time to familiarise yourself with the University of York's library services. Understand their layout, facilities, and any special services they offer. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Flexibility is Key
Since flexibility is highlighted in the job description, be ready to discuss your availability and willingness to adapt to different shifts or tasks. Share any previous experiences where you successfully managed changing priorities or schedules.
✨Communicate Clearly and Confidently
Effective communication is crucial for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully. This will reflect your ability to engage with library users and colleagues alike.