HR Services Manager (FTC 12 months)

We are seeking an experienced and professional HR Services Manager to lead our core HR administration function at a leading higher education institution. This interim position is for a 12-month fixed term to cover the current HR Services Manager\’s secondment to a HR & Finance Transformation project.

The Role

The HR Services Manager will lead the core HR administration function and manage the HR Services team. Key responsibilities include overseeing transactional HR processes such as recruitment, UKVI compliance, employee changes, and leaver processes. You will also be responsible for monitoring service level agreements (SLAs) and key performance indicators (KPIs) to ensure high-quality and timely service. The role involves managing the HR System (ResourceLink) to ensure data accuracy and integrity, and using change management techniques to support the team through the Transformation Programme. Candidates should have experience managing a HR function in a complex organisation and a proven track record of successful business change projects

Key Requirements:

• Level 6 qualification. (Qualifications at this level include an undergraduate degree. Please view the full list.)
• Experience of managing a HR function in a complex organisation
• Successful implementation of business change projects
• Experience of leading successful HR project work.
• Ability to engage with internal stakeholders to champion the benefits of systems and process changes
• Knowledge of the higher education sector and the business and operational structure of Universities (desirable)

Excellent Benefits:

The University of York offers a compelling benefits package, including:

• Hybrid working, allowing up to 4 days remote work per week.
• 38 days annual leave (inclusive of bank holidays).
• Flexible working options and up to 12 days additional flexible leave per year.
• Generous Pension Scheme with 14.5% employer contributions.
• Access to Onsite Gym and Nursery facilities.
• Cycle2Work scheme and access to healthcare benefits through Rewards Extra.

Get in Touch:

For an informal discussion about this position, please contact Paul Ellison (paul.ellison@york.ac.uk).

Closing Date: 07/09/2025
Interview date:18/09/2025 (To be confirmed)

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