Duty Manager

Duty Manager

Full-Time 30849 - 30849 £ / year (est.) No home office possible
University of York

At a Glance

  • Tasks: Lead a dynamic team to ensure top-notch service and safety at York Sport facilities.
  • Company: Join York Sport, a vibrant community promoting active lifestyles and sports.
  • Benefits: Enjoy 38 days annual leave, professional development, and discounts at local retailers.
  • Other info: Flexible hours with a 4-day work week for better work-life balance.
  • Why this job: Make a positive impact on customers while enjoying a supportive work environment.
  • Qualifications: Must have First Aid and lifeguard qualifications, plus experience in leisure facilities.

The predicted salary is between 30849 - 30849 £ per year.

York Sport are looking for a committed, enthusiastic and determined team player to join us as a Duty Manager to contribute to the ongoing success of York Sport and to make a positive difference for all our customers. York Sport operates facilities on both the University of York’s West and East Campus' with a mission to inspire everyone to embrace active lifestyles, exercise and take part in sport and to offer the widest range of first‑class sport, health and fitness facilities, services and programmes in the city.

The post holder will assist the management team across both York Sport sites in the implementation and delivery of business, health & safety and customer‑dictated policies to the highest standards of operational efficiency. Management, supervision and coordination of staff and proven experience of delivering and coordinating staff training will be essential.

Key Requirements
  • Current First Aid Qualification
  • National Pool Plant Operators Qualification
  • RLSS National Pool Lifeguard Qualification
  • Previous experience of working in multi‑functional sports / leisure facility with a swimming pool

The hours of work are 37 per week, this will include a combination of early, late and weekend shifts. The salary range is £30,849.36 per year.

Benefits
  • Generous annual leave of 38 days
  • Free professional development opportunities
  • Enhanced company and workplace pension schemes (terms and conditions apply)
  • Enhanced company sick pay, maternity and paternity pay (terms and conditions apply)
  • Discounts at local and national retailers, restaurants and attractions
  • Salary sacrifice schemes including cycle to work and campus nursery
  • 10% off at campus Nisa supermarkets and many campus catering outlets
  • Free use of facilities at York Sport Village and Centre
  • A supportive and friendly working environment
  • Free and confidential wellbeing support 24/7
  • Affordable on‑site parking
  • 37 hour week - less than our competitors in the city
  • 4 day working week - better work life balance
  • 1 weekend in three - better than the industry standard
  • Opportunity for overtime
  • Opportunity for multi‑site working

Duty Manager employer: University of York

York Sport is an exceptional employer that prioritises the well-being and professional growth of its team members. With a supportive and friendly work environment, generous annual leave, and free access to top-notch facilities, employees can enjoy a fulfilling work-life balance while contributing to the community's active lifestyle. The commitment to staff development through free training opportunities and enhanced benefits makes York Sport a standout choice for those seeking meaningful employment in the sports and leisure sector.
University of York

Contact Detail:

University of York Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Network like a pro! Reach out to current or former employees at York Sport on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!

✨Tip Number 2

Prepare for the interview by practising common questions related to management and customer service. We want to show that we can handle the pressure and keep things running smoothly, just like a Duty Manager should!

✨Tip Number 3

Show off your qualifications! Make sure to highlight your First Aid and Lifeguard qualifications during interviews. We need to demonstrate that safety is our top priority when managing the facilities.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the York Sport team.

We think you need these skills to ace Duty Manager

Team Leadership
Staff Management
Training Coordination
First Aid Qualification
National Pool Plant Operators Qualification
RLSS National Pool Lifeguard Qualification
Health and Safety Compliance
Operational Efficiency
Customer Service
Multi-functional Facility Management
Adaptability to Shift Patterns
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for sports and fitness shine through! We want to see that you're not just looking for a job, but that you're genuinely excited about contributing to our mission at York Sport.

Tailor Your Experience: Make sure to highlight any relevant experience you have in managing teams or working in multi-functional sports facilities. We love seeing how your background aligns with the role of Duty Manager, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and qualifications are easy to spot. Use bullet points if it helps to organise your thoughts!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at University of York

✨Know Your Stuff

Make sure you’re familiar with York Sport’s mission and values. Understand their commitment to promoting active lifestyles and how your role as a Duty Manager fits into that. This shows you’re genuinely interested in the position and ready to contribute.

✨Highlight Relevant Experience

Be prepared to discuss your previous experience in managing staff and coordinating training, especially in a multi-functional sports or leisure facility. Use specific examples to demonstrate how you’ve successfully implemented health and safety policies or improved operational efficiency.

✨Show Your Team Spirit

As a Duty Manager, teamwork is key. Share examples of how you’ve worked collaboratively with others in past roles. Emphasise your enthusiasm for being part of a team that makes a positive difference for customers at York Sport.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, opportunities for professional development, or how success is measured in the role. It shows you’re engaged and thinking ahead about your potential future with them.

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