Customer Assistant

Customer Assistant

York Part-Time No home office possible
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At a Glance

  • Tasks: Assist customers, manage checkout, and ensure a smooth shopping experience.
  • Company: Join York Commercial Ltd., a proud part of the University of York community.
  • Benefits: Enjoy 38 days annual leave, discounts, and a supportive work environment.
  • Why this job: Be part of a friendly team while gaining valuable retail experience on campus.
  • Qualifications: Strong communication skills and previous retail experience are essential.
  • Other info: Flexible hours available, perfect for students balancing studies and work.

We are seeking a motivated and enthusiastic Retail Assistant to work in one of our Nisa stores based at the University of York. You will work as part of a team to offer a friendly, knowledgeable and efficient retail service.

Your duties will include assisting on the shop floor helping customers find products they are looking for and answering any queries which they may have. You will also serve on the checkout ensuring customers shopping is processed, packed and paid for without unnecessary delays. Ensure licensing laws, age related product legislation and health and safety procedures are adhered to at all times.

You will have first class communication skills, experience of working within the retail sector and have the ability to work as part of a team.

The schedule available is:

Schedule 1: Monday 17:00 – 22:00, and Saturday, 13:00 -18:00.

The salary offered is £13.09 per hour.

YCL has a fantastic rewards package available including;

  • 38 days annual leave, including 8 statutory public holidays pro rata
  • Concession rates at York Sport Village and Centre
  • Company pension scheme and work place pension scheme
  • Discount scheme with local and national retailers, restaurants and tradesmen
  • Salary sacrifice schemes including cycle to work, childcare vouchers and campus nursery
  • 10% off at campus Nisa Supermarkets
  • A supportive and friendly working environment
  • Uniform provided

Take a look atYCL\’s Career webpagesto find out more about YCL, what we do and what we offer.

Closing date:

York Commercial Ltd. (YCL) is a wholly-owned subsidiary of the University of York. The Head Office is situated at the University of York, Heslington, York, YO10 5DD. The successful candidate will be appointed on YCL terms and conditions of employment.

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Customer Assistant employer: University of York

York Commercial Ltd. (YCL) offers an exceptional working environment for Customer Assistants at the University of York, where you can thrive in a supportive and friendly atmosphere. With a generous rewards package that includes 38 days of annual leave, discounts at local retailers, and opportunities for personal growth, YCL is committed to fostering employee development while ensuring a balanced work-life experience. Join our team and enjoy the unique advantage of working on a vibrant university campus, contributing to a community-focused retail service.
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Contact Detail:

University of York Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant

✨Tip Number 1

Familiarise yourself with the products and services offered at Nisa stores. Knowing the layout and popular items can help you assist customers more effectively, showing that you're proactive and knowledgeable.

✨Tip Number 2

Practice your communication skills by engaging with friends or family in a retail scenario. Being able to confidently answer questions and provide assistance will demonstrate your readiness for the role.

✨Tip Number 3

Show your enthusiasm for teamwork by sharing examples of how you've successfully collaborated with others in previous roles. This will highlight your ability to fit into the team at Nisa.

✨Tip Number 4

Research the company culture at YCL and be prepared to discuss how your values align with theirs. This will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.

We think you need these skills to ace Customer Assistant

Customer Service Skills
Communication Skills
Teamwork
Retail Experience
Problem-Solving Skills
Attention to Detail
Cash Handling
Time Management
Knowledge of Health and Safety Procedures
Ability to Work Under Pressure
Product Knowledge
Adaptability
Friendly Demeanour

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Assistant position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant retail experience, communication skills, and ability to work in a team. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that showcase your customer service skills and ability to adhere to health and safety procedures.

Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at University of York

✨Show Your Enthusiasm

Retail roles thrive on energy and positivity. Make sure to express your enthusiasm for the position and the company during the interview. A genuine smile and a friendly attitude can go a long way in making a great first impression.

✨Demonstrate Teamwork Skills

Since the role involves working as part of a team, be prepared to discuss your previous experiences in collaborative environments. Share specific examples of how you contributed to team success and how you handle conflicts or challenges within a group.

✨Know the Products

Familiarise yourself with the types of products sold at Nisa stores. Being knowledgeable about their offerings will not only help you answer customer queries effectively but also show your commitment to providing excellent service.

✨Understand Health and Safety Regulations

As the role requires adherence to health and safety procedures, it’s important to demonstrate your understanding of these regulations. Be ready to discuss any relevant experience you have and how you ensure compliance in a retail setting.

Customer Assistant
University of York
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