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- Tasks: Provide administrative support to enhance student life and wellbeing at the University.
- Company: Inclusive University committed to diversity and student experience.
- Benefits: Flexible working arrangements, family-friendly policies, and supportive environment.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Strong attention to detail and excellent customer service skills.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Within SLaW, Coordinated Services provide administrative and operational support to the three departments: Student Support and Communities, Mental Health and Wellbeing, and Conduct and Respect. As one of the administrators within Coordinated Services, you will work closely with the rest of the team to deliver consistent and professional administrative support. You will provide support regarding administrative processes related to student life, finances, HR and purchasing. You will assist as a note-taker at important meetings, including those as part of Support to Study and misconduct meetings.
Responsibilities
- High degree of attention to detail and ability to provide accurate, concise summaries and notes
- Ability to organise and prioritise workload to meet deadlines and manage competing priorities
- Experience of, and commitment to, providing excellent customer service to a wide range of stakeholders
Student Life and Wellbeing (SLaW) works to enhance all aspects of student life and experience at the University and is part of the Library, Learning, Archives and Wellbeing Directorate. The team delivers a wide range of proactive and responsive services for students to navigate the challenges and maximise the opportunities that the University provides them with. The University strives to be diverse and inclusive - a place where we can ALL be ourselves.
We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff.
Coordinated Services Administrator employer: University of York
Contact Detail:
University of York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinated Services Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Coordinated Services team. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative support and customer service. We recommend role-playing with a friend to boost your confidence.
✨Tip Number 3
Show off your attention to detail! Bring examples of your work, like summaries or notes you've taken in previous roles, to demonstrate your skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Coordinated Services Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in administrative support and customer service. We want to see how your skills align with the responsibilities outlined in the job description.
Showcase Attention to Detail: Since this role requires a high degree of attention to detail, include examples in your application that demonstrate your ability to provide accurate summaries and manage competing priorities. We love seeing concrete examples!
Emphasise Teamwork: As you'll be working closely with a team, mention any previous experiences where you collaborated effectively with others. We value teamwork and want to know how you contribute to a positive work environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at University of York
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Coordinated Services Administrator. Familiarise yourself with the key areas like student support, mental health, and administrative processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since this role requires a high degree of attention to detail, prepare examples from your past experiences where you've successfully managed tasks that required precision. Be ready to discuss how you ensure accuracy in your work, especially when taking notes during meetings.
✨Demonstrate Your Customer Service Skills
The job involves providing excellent customer service to various stakeholders. Think of specific instances where you've gone above and beyond to assist someone. Highlight your ability to communicate effectively and handle different situations with professionalism.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle competing priorities or tight deadlines. Prepare by thinking through scenarios where you've had to juggle multiple tasks. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
