Student Voice and Insight Manager

Reporting to: Student Support & Representation Director

Place of Work: The University of York Student Union venues, James College, Newton Way, York, YO10 5DD / Potential hybrid options

Contract: Permanent

Salary: Starting at £34,071 per annum

Closing Date: Friday 6th March 2026 at 12pm

Interview: 19th and 23rd March at The University of York Student's Union.

About the Role: Our mission at York SU is simple - we provide representation, opportunities and run services for all 22,000+ students at the University of York. York SU is looking for an experienced and highly motivated individual to lead our student voice staff team. You will support the continued development of academic representation, democracy and research; strengthening our student voice work by working in partnership with students to shape both their Students’ Union and their academic experience more widely.

You’ll help equip York’s student leaders to effectively represent students at all levels of decision making. You will build on and develop innovative partnerships that help York SU practice and promote co-production with students. And you’ll help York SU to develop and deliver a research programme that allows the organisation to fully understand our student members, harnessing insights and utilising these to influence policy and practice.

We are looking for someone ready to work within a team in a fast-paced, student-led environment. You’ll need to be self-motivated, flexible and able to balance competing priorities. You’ll bring sharp political instincts and an ability to analyse and understand the impact of external developments on students and the SU. The role is diverse, it requires an inclusive, deeply collaborative, innovative and thoughtful approach. You’ll bring strong project management skills and provide leadership across key areas of work while taking a hands-on approach and being willing to contribute at all levels.

If you’re excited by the opportunity to harness the voices of students and contribute to an ambitious Union that’s working hard to empower, support and challenge to ensure that student life at York is the best that it can be, then this could be the role for you. This is a full-time (35hrs/wk), permanent role to start 20th April 2026. We offer a competitive starting salary of £34,071. Join us and help shape the future of our Students' Union!

Working at York SU: At York SU we know that maintaining a great work life balance also improves our teams wellbeing, productivity and happiness, this is why we offer flexible working arrangements to suit personal needs and requirements. We have both a flexi-time work scheme and remote working policy available to staff as standard and welcome applicants to discuss their flexible requirements at the interview.

• A full time working week is 35 hours
• You receive 38 days holiday (including bank holidays and 4 paid closed Christmas days)
• You get extensive access to discounts and benefits
• There are paid volunteering opportunities
• You have access to the cycle to work schemes and other salary sacrifice options
• We offer a generous pension scheme
• You have the chance to shape the student experience for the better

York SU is committed to equality of opportunity - we are an organisation who works very hard to ensure we appoint based on merit. We would particularly welcome applications from candidates with disabilities and/or from Black, Asian and minority ethnic backgrounds. As a Disability Confident Committed Employer (LV1), we are proud to offer an interview to applicants who meet the minimum criteria for the advertised position.

If you are invited to interview with us we will share our interview questions in advance so you can feel a little more prepared. We’re more interested in hearing about your experiences and ideas than in testing your memory, and so we want you to feel as comfortable as possible. If you have any further questions about the position, or if you have a requirement for adjustments that would make the application or interview process more accessible, please do not hesitate to contact us on hr@yorksu.org.

Please note that products containing nuts, dairy, gluten and other potential allergies are served within our venues. We however aim to support a nut free environment within our student centre by encouraging staff not to bring nut based products to work.