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- Tasks: Join a team to deliver top-notch maintenance services across university facilities.
- Company: Dynamic university with a supportive and inclusive culture.
- Benefits: Competitive salary, 32 days leave, and in-house training opportunities.
- Other info: Opportunity for career progression and a friendly work atmosphere.
- Why this job: Make a real difference while developing your skills in a vibrant environment.
- Qualifications: Experience in maintenance and a passion for customer service.
The predicted salary is between 25080 - 26093 £ per year.
Working alongside a team of tradespeople and maintenance operatives under the guidance of a member of the Estates and Maintenance Team, you will be part of the successful delivery of a reactive and planned maintenance service for all users of the University facilities. You will deliver the very best customer service from a temporary repair to a project, placing the customers' needs at the forefront of every job undertaken. Using software to update the current status of all jobs issued and taking an active part in team meetings to ensure that best practices and estate issues are discussed openly.
The University Estate operates over a number of different Campuses with a GIA of approximately 80,000m2 with a diverse portfolio of buildings. The Estate offers a varied and challenging workload, and the ability to solve problems and work under pressure at times is essential.
Hours of Work
Working hours are 37 hours per week. There is a requirement to work 14 weekend days, which will be subject to rota (paid at an overtime rate). The summer period is normally an extremely busy period, and total annual leave should not exceed 10 days during this period.
What's in it for you?
- Annual incremental increase up to £26,093, with the opportunity to progress to £27,319, subject to performance and the university reward scheme
- 32 days of leave per year (inclusive of bank holidays and University closure days), rising to 37 total days after 5 years continuous service
- Access to our Staff Retail Benefits Scheme
- Wellbeing advice and support through our Employee Assistance Programme
- In-house training and development support
- A friendly, inclusive and supportive culture and work environment
Please note that this post does not meet the minimum salary requirements for visa sponsorship under the Skilled Worker Route. We are therefore unable to consider applicants for this post who will require sponsorship to work in the UK. Please note that if not already an employee of the University of Worcester, the appointed candidate will be employed through our subsidiary company Uniworc Limited, a wholly owned subsidiary of the University of Worcester. Appointees of Uniworc Limited will automatically be enrolled into the Aviva FlexHE defined contribution pension scheme (subject to earnings and other eligibility criteria). We value diversity and wish to promote equality at all levels.
General Maintenance Operative (Plumbing) in Worcester employer: UNIVERSITY OF WORCESTER
Contact Detail:
UNIVERSITY OF WORCESTER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Maintenance Operative (Plumbing) in Worcester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University of Worcester. They can give you insider info on the team culture and what it’s really like to work there.
✨Tip Number 2
Prepare for the interview by brushing up on your plumbing knowledge and customer service skills. Think of examples from your past experiences that showcase your problem-solving abilities under pressure.
✨Tip Number 3
Show your enthusiasm for the role! During the interview, express why you’re excited about working in maintenance and how you can contribute to the team’s success at the university.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace General Maintenance Operative (Plumbing) in Worcester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of General Maintenance Operative. We want to see how you can contribute to our team and the university's facilities!
Show Off Your Customer Service Skills: Since delivering top-notch customer service is key, share examples from your past experiences where you've gone above and beyond for customers. We love to see that commitment to service!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of what you want to convey.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at UNIVERSITY OF WORCESTER
✨Know Your Stuff
Make sure you brush up on your plumbing knowledge and general maintenance skills. Familiarise yourself with common issues that might arise in a university setting, as well as the tools and techniques used to solve them. This will show that you're not just a candidate, but someone who genuinely understands the role.
✨Customer Service is Key
Since this role involves delivering top-notch customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Team Player Vibes
You'll be working alongside a team of tradespeople, so it's important to highlight your teamwork skills. Prepare to share stories about successful collaborations and how you contribute to a positive team environment. This will demonstrate that you can work well under pressure and adapt to different team dynamics.
✨Stay Organised and Proactive
Since you'll be using software to update job statuses, it’s a good idea to show that you’re tech-savvy and organised. Bring up any experience you have with similar systems or how you manage your workload effectively. This will assure them that you can keep track of tasks and communicate efficiently within the team.